Originally posted by Admin_user Please provide a url so we can have a better guess.
No URL, because is just and example.....Because i see company provide Dual Xeon with $149USD/month and some provide like $349USD/month or even $500USD/month *true...some even provide like $1000USD/month for a same kind machine spec, bandwidth and location...
Just see how people will think..with those different prices in the market.
It's easy to have a nice, fast and stable network without too many staff, and it can be left running on "automatic" through the night just with an alarm system like "what's up gold" that will call you if anything goes wrong.
However to provide real 24/7 support, instant replies, instant reboots, fast hardware SLA, etc you need more staff so your costs increase and therefore you have to charge a little bit more.
To prove what I say:
In one of our "budget" hosting companies we offer the following server:
Celeron 2.0/512Mb RAM/40Gb HDD: for 69.95/mo with free setup
On another of our companies we offer the following server:
Celeron 1.8/256Mb RAM/40Gb HDD: for 95.00/mo with a 39.95 setup.
What makes the difference?
We offer 99.99% uptime on both but...
The first one does only provide support through our tickets system, the second one provides support through a ticket system, phone (toll free), instant messengers, live chat.
The first one's only way to reboot is by opening a ticket, while in the second one you can ask a tech for a reboot through any contact form or you can use a remote reboot switch.
The first one uses a mix of Level3, Global Crossing and Aleron, while the second one uses only premium Verio bandwidth through 2 GigE links.
The first one has a 12 hours hardware SLA, while the second one has a 2 hour hardware SLA.
The price on the bandwidth overuse on the first one is higher than on the second one.
And the most important, the first one is completely unmanaged, while the second one provides basic management (OS updates, initial securing of the server, patches applied, etc).
Now, both prices are right... it just depends on what the customer is looking for.
(Company's names were omitted as it's against the rules to self promote in the discussion forums)
Originally posted by WCHost In what situation will they actually provide low prices? Due to services or due to the quality of their network?
Nuh, I am not getting a server...I am just want to look thru all your minds...because I found many people rather choose a low cost server with HIGH performance network and services which in a sense is IMPOSSIBLE...
just to verifying~ But will you choose service or network first? *NO BOTH*
I would first go for the network, as we know how to manage a server and how to resolve most issues without onsite support or remote hands. I've just had to ask for onsite support twice in my entire life.