10-18-2000, 01:15 PM
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Web Hosting Master
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Join Date: Sep 2000
Posts: 1,615
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Hi
Is there any way I can have a program running on my linux box to create and keep track of support tickets ? or are there any services out there that offer this feature ? (just tired of keeping track of e-mails)
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10-18-2000, 02:37 PM
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Web Hosting Master
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Join Date: Jun 2000
Location: Wichita, Ks, USA
Posts: 1,984
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Yes there are visit cgi-resources.com there are even some free ones.
__________________
affordablecolo.com carrier grade colocation at a affordable price!
Charles Baker - Company Operations
1-866-316-HOST
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10-19-2000, 12:03 AM
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WHT Addict
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Join Date: Aug 2000
Posts: 120
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I am looking for one too, seems wonderdesk is quite a highly recommended one, but the price ....
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10-23-2000, 09:13 AM
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Web Hosting Master
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Join Date: Sep 2000
Posts: 1,615
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Wonderdesk seems indeed the way to go, any peple here using it ? give us a review ... and Kunal .. when will be able to see that program 
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10-23-2000, 09:16 AM
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Web Hosting Master
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Join Date: Aug 2000
Posts: 2,750
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Hostingmatters.com is using wonderdesk. And seems to be really happy with it.
[Edited by kunal on 11-04-2000 at 01:03 PM]
__________________
The Php Support Desk
http://www.phpsupportdesk.com
Custom programming - kunal @ e-phoria.com
http://www.pingzine.com - Ping!Zine. the FREE, FRESH and EXCITING Web Hosting Magazine...
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10-23-2000, 10:53 AM
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Aspiring Evangelist
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Join Date: Sep 2000
Location: New Jersey
Posts: 366
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I use simple support from solutionscripts.com and would highly recommend it to anyone.
Tcoy~
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10-23-2000, 02:12 PM
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Web Hosting Master
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Join Date: Sep 2000
Posts: 1,615
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Well .. I'll wait a few days to take a look at Kunal's one before I make any decisions
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10-23-2000, 02:15 PM
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Web Hosting Master
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Join Date: Aug 2000
Posts: 2,750
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Thanx 
__________________
The Php Support Desk
http://www.phpsupportdesk.com
Custom programming - kunal @ e-phoria.com
http://www.pingzine.com - Ping!Zine. the FREE, FRESH and EXCITING Web Hosting Magazine...
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10-23-2000, 04:32 PM
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Web Hosting Master
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Join Date: Sep 2000
Posts: 1,615
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your welcome .. herm .. ths is going to be cheap right ? just becase I', considering a 500.00 program don't jack your price up
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10-23-2000, 04:44 PM
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Web Hosting Master
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Join Date: Sep 2000
Posts: 1,615
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Hey .. I tought you said it was going to be allot cheaper
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10-23-2000, 07:33 PM
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Web Hosting Master
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Join Date: Sep 2000
Posts: 1,615
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darn .. there goes my Budget .. I was looking at the cheap version ... anyway ,, will Poor people get a discount ??
Now for real, what adicional features are you planning to implement ?
58
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10-23-2000, 07:46 PM
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Web Hosting Master
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Join Date: Sep 2000
Posts: 1,615
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yes, I would like to see categories for the tickets (billing, tech, etc) .. I don't know if wonderdesk has it or not, but I would love that feature
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10-26-2000, 01:33 AM
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Web Hosting Master
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Join Date: Sep 2000
Posts: 1,615
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yes .. let me reply to the person that put the ticket in, but keep the ticket open
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11-02-2000, 09:31 AM
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Junior Guru
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Join Date: Oct 2000
Posts: 205
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How is this project going??
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