Web Hosting Talk : Other Forums : Web Hosting Lounge : Spy/adware that won't quit [Merged]

[grap]

I dont know how it happened but I now have an unsolicited banner on my Internet Explorer. Every page I enter has a red banner across the top telling me abouyt a poker game. Every time I open IE I get a poker search engine, everytime I search I get a poker seach - what is happening!!!

I have reset the defaults - noipe does not work, I have loaded and run a spybot - nope, no help, I have edited the default webpage back to what it should be and guess what - it does not help. Has anyone any idea what I can do please? I am pulling out my already scant hair one by one.

[JTY]

What was the last thing downloaded/installed on the computer?

[grap]

the last thing I loaded was spybot - a spoyware deleter, before that it was Norton Anti virus and before that Zonelabs, before that nothing for four months. I cannot believe that it was any of these items? Feeluing really depressed now, its lager time

[net-trend]

You probably got it off a website you visited. Use Ad-Aware with Spybot to make sure your system is clean.

[Vortex-Steve]

Download adaware and also run spybot. Is it a banner in the HTML of all sites or is it a bar added to IE? If it's a bar right click and see if you can see a name then search on google as most have a way to uninstall the crap they put on.

[grap]

It is html on each page - I tried contacting the reference site that is mentioned and they deny knowledge - odd that

I will try adware to see what happens

Thnaks for the help guys

[madmouser]

You don't need to download something to get hijacked. To get rid of the intruder go here:
http://www.computercops.biz/downloads-cat-14.html
Download adaware and run it, deleting the junk it finds.
Then download hijack this and check out what it finds here:
http://www.computercops.biz/HijackThis.html
The forums on that site give a lot more information about the current problems with spys and adware and how to get rid of them.
If it comes up when you run Google searches, it's a hijack by a browser helper. Those can sneak in if you've enabled helpers in IE to use the Google toolbar. Hijack This will show you where those are and get rid of them for you. A lot of the BHOs insert themselves into the startup directory and regenerate.
Again, Hijack This will help you weed them out.

[CyberAlien]

And when you delete it I suggest you switch to some other browser that isn't full of security holes:
http://www.mozilla.org
http://www.opera.com

[I, Brian]

Yup - browser hijack. Not pleasant as they can be nasty things to get rid off. Not had one of those myself, but seen them at work elsewhere - hard to get rid of. Follow madmouser's comments and be thorough with the cleaning of your system.

[grap]

Thanks for the help chaps but all to no avail. I have tried Adware, I have tried spybot and most recently hijack and all to no avail. Yes it does appear when visiting Google and now it is bring up pages of its own including poker, sex and other items of no interest to me in viewing - I have a popup stopper but thats not stopping these. Almost at my wits end here, time to take a step back and thing again I feel. Anyone got any ideas please?

[XTStrike]

grap, this problem is becomming more and more evident, i had the problem and done exactly as you have done, instlled spybot, adaware, etc... nothing got rid of it, put simply its been automatically installed on the machine by some internet explorer bugs that exist at the moment.

For all internet explorer toolbars and maintenance for popups and junk you need to download the following program:

http://www.mvps.org/sramesh2k/toolbarcop.htm

i suggest it for anyone experiencing unwanted toolbars in internet explorer and unwanted popups that have a seemingly unknown cause.

you can PM me and ill give you my MSN details if you need further help.

-XT

[bayouhost_tonya]

You downloaded spybot? Not spybot search and destroy??

If so, that's your problem. I removed this program from 3 computers in the last month. It is not the real spybot search and destroy, and it is the cause of the banners and adware.

[grap]

Sorry Pixetech it was Spybot S&D that I have downloaded, thanks for the help anyway

[madmouser]

Sign up for the forum at PCpolice and post your hijack this log.
They'll tell you what's causing it and how to get rid of it.
http://computercops.biz/forum67.html
Did you check your Hijack This log against the database of known spyware/adware? Look at all the 02 and 04 entries. Do you recognize the names for each?

[grap]

Originally posted by XTStrike
grap, this problem is becomming more and more evident, i had the problem and done exactly as you have done, instlled spybot, adaware, etc... nothing got rid of it, put simply its been automatically installed on the machine by some internet explorer bugs that exist at the moment.

For all internet explorer toolbars and maintenance for popups and junk you need to download the following program:

http://www.mvps.org/sramesh2k/toolbarcop.htm

i suggest it for anyone experiencing unwanted toolbars in internet explorer and unwanted popups that have a seemingly unknown cause.

you can PM me and ill give you my MSN details if you need further help.

-XT

This was not quite the answer but after 59 minutes and 55 seconds on MSN XT came up with a solution, I am sure he will explain it better than I but what a gent. It is a pleasure to meet people who are so helpful. Thnak you XT. Nice to know you

Grap