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  1. #1

    2Checkout Down/Very Slow?

    Recurring sales for 2CO appear to be down. Well, not exactly down, but really really slow and timing out half the time with "page not found" errors.

    Can anyone else verify? You'll have to click through a few times to check, it doesn't occur every time...

  2. #2
    Join Date
    Nov 2001
    Location
    Atlanta, GA
    Posts
    632
    I've been having problems using them as an interim solution for credit card processing. Customers have been getting blank pages and 500 errors. It's kind of annoying because I need them only temporarily and I'm sure everything will be right as rain when I'm done

    Oh, are you on www or www2 for your account?
    Former owner of A Small Orange
    New owner of <COMING SOON>

  3. #3
    Yikes! That sounds like the same problem I'm having. I just assumed it was a sporadic/temporary error, but it may have been going on for a while now.(first time I've clicked through my order form to check in a week or so)

    I'm on the old www system by the way, not their new control system/panel.

  4. #4
    i think its ok now.

  5. #5
    Join Date
    Oct 2003
    Location
    Singapore
    Posts
    317
    No, I can't even go to their web site..
    Cyber Ultra Network - Reliable Budget Web Hosting Provider Since 2003

  6. #6
    Join Date
    Apr 2002
    Location
    West Yorkshire
    Posts
    1,357
    I have been having problems with them today also.
    -- Matthew

  7. #7
    Join Date
    Jun 2001
    Location
    Partizansk, Russia
    Posts
    74
    It works for me now and their server are fast.

    Seems it was short-time problem?..

    Somebody has same problems with 2CO in past?
    Regards,
    SAV

  8. #8
    Hmm... seems okay for me now, as well. I just hope it stays that way

  9. #9
    Join Date
    Oct 2003
    Location
    Chicago
    Posts
    2
    Seems like it might be down again now. I can't even resolve www.2checkout.com.

  10. #10
    Join Date
    Oct 2003
    Location
    Singapore
    Posts
    317
    Apr 11, 2004: System Problems
    We are experiencing intermittent service outages today with purchases due to a DDOS attack that began on Friday. The attacks appear to be part of an extortion plot. Four engineers are working on the problem in addition to our upstream providers. We apologize for the inconvenience and are working hard to minimize and eliminate it's effect. Thank you for your patience.
    Hope they can resolve the issue soon..
    Cyber Ultra Network - Reliable Budget Web Hosting Provider Since 2003

  11. #11
    Join Date
    Aug 2002
    Posts
    1,612
    My recurring order links are not working right now...

  12. #12
    Join Date
    Nov 2003
    Location
    on the 'net
    Posts
    1,187
    The attacks appear to be part of an extortion plot.
    I am feeling better and better about our decision NOT to go with them. A CC processor who can't keep their servers online is bad news!

    It sounds to me like these guys are using lightweight technology and/or really inexperienced techs to run a multi-million dollar business. They get DDOSed every few months.

    These things happen. There is NO excuse for not being able and ready to deal with it.

  13. #13
    Well spoken. These are exactly the reasons why I consider any positive remark about 2CO either made from a fake account or by somebody who has only one order a month and JUST on that particular day, 2CO is working.

  14. #14
    Join Date
    Sep 2002
    Posts
    51
    I haven't been able to get into 2co or login all day. I thought the reason I didn't have any sales over the weekend was due to the holiday but I guess now it was due to the fact that the customers couldn't PAY?!?!

    What a joke. Up and down for three days and counting?! They need to be better prepared. I'm going to look around for another alternative. I can't have my order page not work for three days out of the month.

    This stinks.

  15. #15
    Join Date
    Aug 2002
    Posts
    1,612
    Order pages seem to be working now but they are very very slow...

  16. #16
    Join Date
    Sep 2002
    Posts
    1,056
    Down for me also...err

    RMF

  17. #17
    Join Date
    May 2001
    Location
    Colorado, USA
    Posts
    811
    I can't get to their home page at all.

    Ahm, I stand corrected. It is extremely slow ....
    Web Hosting Resource Kit - Web Hosting Reviews & Hosting Tutorials

  18. #18
    Join Date
    Aug 2002
    Posts
    1,612
    Order pages do not seem to load...this sucks.

  19. #19
    Join Date
    Oct 2003
    Location
    Singapore
    Posts
    317
    Simply can't count how much is the lost!
    Will switch to WorldPay later, they look decent.
    Cyber Ultra Network - Reliable Budget Web Hosting Provider Since 2003

  20. #20
    Join Date
    Dec 2003
    Location
    Melbourne, Australia
    Posts
    117
    It annoys me that when this happened a few months ago, they diverted the bandwidth allocated to their home page to help people buy. This hasn't happened this time so people can access 2Checkout.com while our order systems are DOSed.

    I don't believe they are taking this as seriously as they should.
    ** ServersINseconds.com.au **
    Smaller web hosting plan specialists
    **** Linux **** PHP **** Perl **** MySQL **** cPanel **** Responsive Support ****

  21. #21
    Join Date
    Aug 2002
    Posts
    1,612
    Sellers.2checkout.com is giving me a default plesk page.

  22. #22
    Join Date
    Aug 2002
    Posts
    1,612
    Order pages seem to be up without the top images but sellers area and the main site is still not working..

  23. #23
    Join Date
    Aug 2002
    Posts
    1,612
    If you open the URL https://sellers.2checkout.com/cgi-bi...sarea/login.pl and try to login, you would notice that the whoel control panel is broken???

  24. #24
    Its ok now

  25. #25
    Join Date
    Aug 2003
    Location
    Twin Cities Area
    Posts
    5,651
    Originally posted by sightz
    I am feeling better and better about our decision NOT to go with them. A CC processor who can't keep their servers online is bad news!

    It sounds to me like these guys are using lightweight technology and/or really inexperienced techs to run a multi-million dollar business. They get DDOSed every few months.

    These things happen. There is NO excuse for not being able and ready to deal with it.
    i have said over and over again that c20 is just downright LOUSY!

    see! no one ever listens to me!
    if you haven't considered chapter 7 bankruptcy, maybe you should.
    eliminate your debt, keep the property you want, most people qualify.
    contrary to popular belief - no attorney is necessary!

  26. #26
    Join Date
    Nov 2003
    Location
    on the 'net
    Posts
    1,187
    Further to my comment that 2co seems to be over their heads, this is from their login page:
    Feb 9, 2004: Power Grid Problems

    The local area surrounding the 2CO office is suffering thru a power grid problem. We are currently running on our backup power. Due to our concern about running out of UPS power, we are currently setting up a generator. For a couple of brief periods today, we will lose connectivity as we switch over to the backup generator. The servers should only be offline from the period of time it takes to power down change supply and reboot.
    Let me get this straight, they are hosting this thing at their office not a world-class data center, and they hadn't thought about generators until the power actually went out?!? What, did they rush out to Home Depot and buy a Coleman Powermate and an extension cord?

    Forget kiddie hosts, what about kiddie cc processors

    Sorry to be negative, but something just isn't right here.

  27. #27
    Join Date
    Aug 2003
    Location
    Twin Cities Area
    Posts
    5,651
    ha! i JUST tried to access their site and you guessed it, it is not able to be reached!

    you guys can smack paypal all ya want, but this would never happen with them!
    if you haven't considered chapter 7 bankruptcy, maybe you should.
    eliminate your debt, keep the property you want, most people qualify.
    contrary to popular belief - no attorney is necessary!

  28. #28
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,261
    Originally posted by LaurenStephens
    ha! i JUST tried to access their site and you guessed it, it is not able to be reached!

    you guys can smack paypal all ya want, but this would never happen with them!
    But what you fail to realize is that paypal has absolutely no fraud protection, zero seller protection. Someone does a charge back - they don't gather evidence. They give the person the money no matter what. 2Checkout's options are also more extensive over paypal's, and people are know paypal as a scam site, which 2CO isn't known as.

    I've had numerous potential clients tell me they wouldn't touch paypal with a 10 foot pole because they lost $xxx amount of dollars from them.

  29. #29
    Join Date
    Aug 2003
    Location
    Twin Cities Area
    Posts
    5,651
    Originally posted by inogenius
    But what you fail to realize is that paypal has absolutely no fraud protection, zero seller protection. Someone does a charge back - they don't gather evidence. They give the person the money no matter what. 2Checkout's options are also more extensive over paypal's, and people are know paypal as a scam site, which 2CO isn't known as.
    that is entirely untrue!


    paypal has rules that you have to adhere to and it is that simple!

    if your friends lost money from paypal then im sure they were up to something fishy.

    also, youd better check out c20s terms, they are way worse and restrictive than paypals.
    if you haven't considered chapter 7 bankruptcy, maybe you should.
    eliminate your debt, keep the property you want, most people qualify.
    contrary to popular belief - no attorney is necessary!

  30. #30
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,261
    Originally posted by LaurenStephens
    that is entirely untrue!


    paypal has rules that you have to adhere to and it is that simple!

    if your friends lost money from paypal then im sure they were up to something fishy.

    also, youd better check out c20s terms, they are way worse and restrictive than paypals.
    My friends haven't lost any money, I said potential clients have, who refuse to use Paypal. Of course I treat all my clients as my friends though; I wouldn't ever think about going off on some ranting tangent with a soon to be ex-client, after they emailed me about a rate hike

    But, here's a little story I have for. I owned a hosting business prior to the one I own now. I sold that one because of a few reasons with the outside world. A client of mine wasn't happy with the new host, so I gave her a refund using the refund function in paypal. She still wasn't happy, so she did a chargeback, making is so she got 2x what she had paid back. Even after emailing paypal they would not take the money I was rightfully owed back and put it into my account.

    Just a classic example of how paypal treats it's sellers.

  31. #31
    Join Date
    Aug 2003
    Location
    Twin Cities Area
    Posts
    5,651
    Originally posted by inogenius
    I owned a hosting business prior to the one I own now. I sold that one because of a few reasons with the outside world. A client of mine wasn't happy with the new host, so I gave her a refund using the refund function in paypal. She still wasn't happy, so she did a chargeback, making is so she got 2x what she had paid back. Even after emailing paypal they would not take the money I was rightfully owed back and put it into my account.

    Just a classic example of how paypal treats it's sellers.
    do you have proof of this? i find it VERY unlikely that if you used paypals own refund link that they would charge you AGAIN for the same amount! i want to see some sort of proof because it just doesnt add up.

    as far as your comment about me going off on my client, of course i did. did you see the email she sent me after everything i had personally assisted her with at NO charge! you had better BELIEVE that this is exactly what i did and would not hesitate to do it again.

    incidentally not only did she immediately apologize BUT she also sent a payment very quickly and without a problem.

    do NOT compare what you believe to be my unprofessional acts with ANY of the so called "professional" hosts here or anywhere who have gone out of business and/or just plain ripped people off.

    not that i necessarily believe it is my job to put someone in their place but i can tell you that people who go around treating others the way that client had treated me need a wake up call.

    i had dealt with one host that i found here last year (not the noc24 incident, but a different one) who not only was extremely unprofessional, but termed my account (and all my clients) with NO notice (it was personal). today as far as i know, this company is out of business. all this from some so-called PROFESSIONAL who was well regarded here.

    you let me deal with MY clients the way i see fit and i wont make remarks on how you deal with yours.
    if you haven't considered chapter 7 bankruptcy, maybe you should.
    eliminate your debt, keep the property you want, most people qualify.
    contrary to popular belief - no attorney is necessary!

  32. #32
    Join Date
    May 2003
    Location
    Moon
    Posts
    1,165
    https://sellers.2checkout.com/cgi-bi...a/dosupdate.2c

    Check this Hmm can you Please explain to me what is this ("Pay us or else we will continue to attack")
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  33. #33
    Join Date
    Aug 2002
    Posts
    1,612
    Hi,

    I received a similar email from 2checkout. Is it legit URL?

  34. #34
    Yes, it is legit URL. But if you read text on that url correctly it sais that you are NOT supposed to discuss it.

  35. #35
    They were having problems Sunday too. If I could have found my product anywhere else, that site would have lost a sale. I hate 2co anyway. I would have of used them for a payment processor, but I made a software purchase and I did not get it. It took a week to get a response and another 2 weeks to get a refund. I told them at that time that I would never use them, because I would never want my customers treated the way they treated me.

    <<Signature to be setup in your profile>>
    Last edited by anon-e-mouse; 05-11-2004 at 09:47 PM.

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