I have a hosting account with Surpass Hosting and have noticed it being a bit slow/down occasionally recently. Thought this might have something to with the fact that I've just installed Coppermine photo gallery and phpform, but their homepage surpasshosting.com seems to be down as well.
I don't understand why customers come here first. Asking if people on the board have any idea why their host would be having these issues. If you have already contacted the host, then can you included what they have said ?
I have seen so many postings that seem to think this site is the first place to get answers.
Who do you call when your home broadband connection is down? Do you call a friend who also uses some type of internet connection? or do you call the provider?
Im going to take a stab at it...... maybe because there are a hell of a lot of people on here from different parts of the world that get connected via the hundreds of ISPs there are. So asking on here who can and cant get to their page isnt really a bad idea.
Side note: if he cant get to their page, how is he supposed to know their number. Not everyone keeps their web hosting providers number handy.