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  1. #1

    server is down.... please can someone help :(

    My server has not been down for 12 hours.

    This is the SHORT response I got from burst, which is not helpful to me.

    Hi,

    The /etc/ip's file is blank, so you'll have to re-add your extra IP
    addresses as I cannot access that information at this time.
    I have not touched any type of file, and I cannot even access my log in panel.

    Please can someone help?

    Thanks

    Daniek

  2. #2
    Join Date
    Mar 2003
    Location
    California USA
    Posts
    13,294
    how are you going to add the ips if u cant login... stupid burst hehe
    Steven Ciaburri | Industry's Best Server Management - Rack911.com
    Software Auditing - 400+ Vulnerabilities Found - Quote @ https://www.RACK911Labs.com
    Fully Managed Dedicated Servers (Las Vegas, New York City, & Amsterdam) (AS62710)
    FreeBSD & Linux Server Management, Security Auditing, Server Optimization, PCI Compliance

  3. #3
    Join Date
    Jul 2002
    Posts
    433
    Do you know what your IP numbers were for your server?

    The ips file holds all the IP numbers that are for that machine.

    Example;

    111.111.111.111:255.255.255.0

    or

    111.111.111.111:255.255.255.0:111.111.111.255

    If you don't know what that is, get a burst tech to help you.

  4. #4
    Join Date
    Jul 2002
    Posts
    1,441
    you should check your welcome mail for the IPs and have them add it for you.
    Synergy Blue LLC
    SonataWeb.net | SynergyBlue.com
    USA should so something about: http://www.brillig.com/debt_clock/

  5. #5
    Join Date
    Nov 2003
    Posts
    33
    Is your server online? It should have an IP allocated. Check to ping or traceroute that IP. If it is contact me. I can help you. Of course you'll need to know your allocated IP's from your welcome e-mail.

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