I was looking for a new webhost, and found a company with reasonable prices and what appears to be pretty good numbers advertised.
But I dont want to use a Reseller's service. I wish to deal with the actual server owner and host provider. Many companies are out there that are just a name and maybe a discussion board, but the hosting service provider backend, is all redirected and operated by another company. This is what I wish to avoid.
So I did a tracrt on aventurehost and the ping went right to an EV1 server ! Bahh!
So any idea's anyone?
Is there a list of service service provider's available somewhere that are actually a brick and morter, and not a reseller interface, that can be used for reference?
Exactly as NexDog said... If the ping goes to EV1, it doesn't mean they are reselling. They can have their server with them and I think this should be better bcoz servers are professionally managed in such case.. My personal opinion
Why not simply ask the potential host the question ?
I'm sure any host that manages their own server(s) will be more than happy to acknowledge (brag !) about the fact ?
The only way you're going to get the whole system end to end "owned" by the same team though is to buy service from someone who actually runs their own datacenter, all the rest of us are still dependant on having a remote pair of hands, some DC's offer remote KVM access & remote reboot ports, you might want to look for this, but they're generally not cheap to setup, so expect that to be reflected in the price.
You'll find that many hosts that use EV1 servers are simply excellent and highly talented. If they aren't, there boxes will be insecure and EV1 will unplug them. There's no grey area with hosts there. They are either superb (UnitedHosting, AussieHosts, Dixiesys) or totally crap.
Do your homework, make sure a host has real skills and you should be safe. Your questions will be answered by people who really know their stuff too.
On the contrary, you could get hosted by an outfit at managed.com or ServerMatrix or somewhere where the host thinks the DC is doing all the management - until they get hacked. Not saying all hosts hosted at such places are but alot have a false sense of security.
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As a reseller I would surely tell anybody that asked. But I would also explain we are on a high-end VPS in a great datacenter. Our VPS plan guarantees us more minimum available resources than an "entry level" dedicated server and our clients have all the features of dedicated, only with more support from the server host.
Resellers can run the complete range of offerings just like any other hosting service. You might end up on a non-reseller host's "dedicated" server that's a Celeron with 512mb RAM, then someone like us would have them beat easily on specs.
It's always a good idea to check more than just one factor when shopping for a host.