Touch Support is presently seeking remote technicians for one of our clients. Note, we do not now, and have no plans to, hire remote technicians for our regular clients, this is a special case and done at the request of our client.
We are presently seeking individuals to fill a full-time night position.
We are looking for reliable people with:
- Excellent written/verbal communication skills
- Excellent knowledge of Cpanel/WHM support
- Working knowledge of RedHat Linux
- A vague understanding of VPS
This position includes answering support tickets via eSupport, Live Chats via Live Person, and Phone calls (via Aptela call routing).