Greetings guys, first post here.
Have a Hsphere reseller account and am trying to figure out how to delete all my billing records and start over.
My customers are billed annually. I signed them up for a year and then issued them a credit to show a zero balance.
Shouldn't they show a credit since they have paid for the year and are only into month 2? It also does not tell me when they are going to expire. I was afraid the system would suspend their account so I disabled billing on all my plans until I could figure this out.
Does anyone use the billing within Hsphere? Or should I continue to use the method I have done in the past, a good ole excel spreadsheet?