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Thread: Managed Support Forums
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03-30-2004, 10:00 AM #1Web Hosting Master
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Managed Support Forums
Does anyone has th URL for that? Or it is just WHT again being the one
Seriously, what happened with their promise since december^_^0
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03-30-2004, 10:20 AM #2Junior Guru
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WHT member justs luv managed.com, be it for bashing or for whatever.....
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03-30-2004, 11:22 AM #3Web Hosting Master
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Re: Re: Re: Managed Support Forums
Originally posted by Matt
Not sure where you get that from since managed themselves are the ones who stated they would be opening forums for their customers.
http://www.webhostingtalk.com/showth...25#post1661725^_^0
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03-30-2004, 12:30 PM #4WHT Addict
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christmas has already passed more than 4 months now
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03-30-2004, 12:32 PM #5Web Hosting Master
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- Dec 2003
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Sirius
we know we are winners with managed.com, such things are all around, so let whom ever came from the school of my host is better than you host say what ever.
for me i know how good is managed.com since i have servers with them and i am happy with what i get.0
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03-30-2004, 12:41 PM #6Junior Guru
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As long as they keep the network stable the forum can come later. I think managed should first start a trouble ticket system instead of a forum.
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03-30-2004, 12:55 PM #7Aspiring Evangelist
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- Aug 2003
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managed has a ticket system they use pearldesk
all you do is e-mail support@managed.com and it will create it .0
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03-30-2004, 01:04 PM #8Junior Guru
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- Feb 2004
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I don't think it is working. It is always closed. I guess they stop using it, though it tag along with every support email managed reply. Or may be for internal use only.
But if they take days to reply tickets, then it defect the purpose of a ticket system.0
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03-30-2004, 01:16 PM #9Junior Guru
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- Feb 2004
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Originally posted by Matt
If your support emails are getting assigned ID numbers, it should still be going into the desk.
"pdesk.cgi is unavailable at this time. Please email:
For tech support: support
For Sales Issues: sales"0
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03-30-2004, 01:19 PM #10Web Hosting Master
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- Apr 2003
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Managed.com has yet to open a forum. Managed.com customers: If you support them opening their own forum, please send a polite note/request to: info@managed.com.
Paradox Web Hosting - codyw@paradox-group.com
- Shared and Dedicated Hosting Solutions: www.paradoxwebhosting.com
- Auto Sales Manager 2004 now available!: www.autosalesmanager.com0