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  1. #1

    * Managed Support Forums

    Does anyone has th URL for that? Or it is just WHT again being the one

    Seriously, what happened with their promise since december
    ^_^
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  2. #2
    Join Date
    Feb 2004
    Posts
    208
    WHT member justs luv managed.com, be it for bashing or for whatever.....
      0 Not allowed!

  3. #3

    Re: Re: Re: Managed Support Forums

    Originally posted by Matt
    Not sure where you get that from since managed themselves are the ones who stated they would be opening forums for their customers.

    http://www.webhostingtalk.com/showth...25#post1661725
    ditto
    ^_^
      0 Not allowed!

  4. #4
    Join Date
    Mar 2004
    Location
    Birmingham, UK
    Posts
    168
    christmas has already passed more than 4 months now
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  5. #5
    Sirius

    we know we are winners with managed.com, such things are all around, so let whom ever came from the school of my host is better than you host say what ever.

    for me i know how good is managed.com since i have servers with them and i am happy with what i get.
    http://boostdomain.com
    Affordable unlimited domain reseller plans
    Fully Managed Dedicated Servers
      0 Not allowed!

  6. #6
    Join Date
    Feb 2004
    Posts
    208
    As long as they keep the network stable the forum can come later. I think managed should first start a trouble ticket system instead of a forum.
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  7. #7
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  8. #8
    Join Date
    Feb 2004
    Posts
    208
    I don't think it is working. It is always closed. I guess they stop using it, though it tag along with every support email managed reply. Or may be for internal use only.

    But if they take days to reply tickets, then it defect the purpose of a ticket system.
      0 Not allowed!

  9. #9
    Join Date
    Feb 2004
    Posts
    208
    Originally posted by Matt
    If your support emails are getting assigned ID numbers, it should still be going into the desk.
    When I click the link to the online ticket system it always show the following error.

    "pdesk.cgi is unavailable at this time. Please email:
    For tech support: support
    For Sales Issues: sales"
      0 Not allowed!

  10. #10
    Join Date
    Apr 2003
    Location
    Vancouver, Canada
    Posts
    760
    Paradox Web Hosting - [email protected]
    - Shared and Dedicated Hosting Solutions: www.paradoxwebhosting.com
    - Auto Sales Manager 2004 now available!: www.autosalesmanager.com
      0 Not allowed!

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