We are looking for a company that offers support on a per ticket basis. We do not want to deal with individuals, as obviously people have to sleep and so we want to deal with a company that offers true 24x7 support.
Alot of companies seem to offer per ticket prices, but they have a monthly fee as well or you buy tickets in bulk that expire each month.
In summary we want :-
* A company that offers support 24/7
* Per ticket prices
* No expiry date on ticket purchases
* No monthly fee
We don't want anything more complicated. No per server pricing or per domain, just a simple price per ticket, NO ADDED EXTRAS.
Can anyone suggest any companies that do this? or can companies please PM me if they can offer this service.