Dell has notified some customers of this. As a matter of fact, Dell contacted me yesterday about replacing a potentially faulty motherboard in a PE 1650. They say that the worst that could happen is, and I quote, "puff of smoke" although I'm sure that a fire could start depending on where the "puff" comes from (power supply, motherboard itself, etc).
We one of these PE 1650 do this. It definitely is a known issue and Dell automatically came out to replace our other 2 before it happened to them.
Also... we had a 4 hour replacement contract (maybe it was 24 hour at max), but it took Dell a good 5 days to get us a new server. They did not want to replace the motherboard but instead provide a whole new server. Dell at first said 2 - 3 weeks, but we do volume with Dell and called up the account manager (rather than the tech handling the replacement) and he was able to speed it up some. Definitely was not within 4 to 24 hours though.
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I receive a call this week from Dell saying they will need to come replace the motherboard in our PE1650. Unfortunately they said although they are calling us now to let us know, they don't have any mobo's left in stock! We have to wait up to 90 days for them to call us.
I dont mind if my PE1650 goes in flames cuz we use it as mailserver and DNS... and we backup everything somewhere else...but it's the PE2650 and the other hardware we have above that I am worried about !!!
That is exactly why I said I don't mind the PE1650 going up in flames, but what I do mind is that I have several servers on top of the PE1650 which I do mind a lot.
I'm not sure what kind of fire system would activate...but Im sure it wouldnt fill the place with sand..I think it would send a message to the NOC for them to send techs in to double check...and then perhaps take appropriate actions.
Maybe my post wasn't clear ? Perhaps someone read too quickly
I did not read too quickly. You make it sound like it doesn't matter if your server goes up in flames as you use it for mail server and dns. I really couldn't care less if you care, but if I was hosted there next to you and your server damaged my equipment I would be pissed. I understand you are waiting for Dell to fix it and want them to, I am just arguing with your point about you not caring if it catches fire.