I am not a particualr fan of managed.com, and I plan to move my servers out, but heres my support log.. I am impressed..
3/24/2004 is the date
Times are in EST, managed.com is PST
7:15PM my server mysteriously crashes, i send a reboot email
7:18PM Server reboot reply: kernal panic, do you want an os-reinstall? I tried serveral times to reboot.
8:10PM asked how much a os-reinstal was
8:15PM replied it was free
8:30PM told them to reinstall OS to freebsd 5.1
9:05PM server online, os-reinstalled, 35 minutes for os-reinstall
I don't know, their network isn't too good, but support is speedy =P
I was referring to how they tried to install BGP and failed.. How my traceroute to xo.net from my box goes thru above.net... How my server loses connection atleast once a night.. Besides all those problems, I do get 100mbit when I need it, if thats your only requirement for a good network.