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  1. #1

    Aplus.net is CRAP - WHY does CNET list it as Editor Choice?

    I have read a great many posts (now that I have been burned by the "non-existant" customer service) that Dis-spell the myth that Aplus.net is actually a good host.

    More like AWFUL!

    My site was removed without warning and although, it can be taken down with the click of a button, but it takes 24-48 hours to restore it. During this time, all email to me was refused, I was unable to email out and I was given no answer as to WHY they did it? There was still a positive balance on my account.

    At this point, (my site being down for three days) I have been unable to get an answer from them as to what is going on, or why it is taking so long. Despite at least 8 calls in the last two days, they have shown no interest in keeping my business.

    SO if anyone can tell me - HOW do we get CNET to save those other poor souls, and get APLUS off their list.
    It seems to me that the best way to get APLUS out of here is to take away the places that get them business.

    SEPP!

  2. #2
    Join Date
    Jul 2003
    Location
    Goleta, CA
    Posts
    5,550
    Meet the offer they give cnet and they'll probably remove aplus.net's ads otherwise just learn to deal with it.
    Patron: I'd like my free lunch please.
    Cafe Manager: Free lunch? Did you read the fine print stating it was an April Fool's joke.
    Patron: I read the same way I listen, I ignore the parts I don't agree with. I'm suing you for false advertising.
    Cafe Owner: Is our lawyer still working pro bono?

  3. #3
    Join Date
    Mar 2003
    Location
    Canada
    Posts
    9,852
    Exactly. Anyone with enough money can make CNETs bogus editor's choice list.

  4. #4
    Oh I beleive in the free market - I don't want to remove their ads, but the fact that CNET actually recommends them - that just mean's that I'll never use CNET again.

    It just seems too much like a paid advert to me.

    Maybe I am just late on the curve here - and that's all that CNET really is.

    SEPP!

  5. #5
    Join Date
    Mar 2004
    Location
    Vancouver Island, BC
    Posts
    173
    Most magazines (and the sites now trying to be online magazines) will give preferred "editor's choice" awards to their best advertisers, it's all part of the business.
    Dynanet Network Services - 206-607-9075
    We Do Hosting - Established May 2001
    http://www.dynanet.ca/

  6. #6
    You must have some idea as to why your site was removed. If you where not in violation of their TOS, they should not have done this. But this ranking pratice holds true to most every industry. Even my local newspaper does the same thing.
    Last edited by shoaljumper; 03-23-2004 at 07:53 PM.

  7. #7
    With all honesty, I don't know why my site was removed.

    My theory is that becuase my account was up for renewal, and the credit card number they had on file was used for fraud, with them no less, they tried to use the SAME number they had on file.
    Of course that number would have been declined. However, this should not be the case because the balance on the account was still good for another three months AND if the money was the problem the could have SUSPENDED the account and when I called to pay they could restore it - but they can't. And they can't say why either.

    If I was in voilation of the TOS, then they should at least tell me. I am not running a porn site here - just a business.
    But they won't even say why my site was removed. They either say that they don't know, and they don't know who I should speak with, or that the site will be restored.

    If I was in violation, then I could have taken my business elsewhere. BUT they also terminated my account and gave me NO way of retreving my SQL databases. SO I have lost the most recent login info of my site.

    Anyway - I guess its more that they don't care about my business.
    Its too bad too, I was just about to merge three other sites, and move all my plans up to the next level.

    They obviously don't want (OR NEED?) my money. I'll have to find someone who does! (of course that might be hard to do too)

    SEPP!

  8. #8
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    It's in your best interest to act, not to wait. I believe you're losing money as we speak. Find a good new host and move as soon as possible. A good place to start is the Host Quote feature. Good luck!

  9. #9
    Join Date
    Aug 2003
    Location
    Twin Cities Area
    Posts
    5,651
    why does cnet promote them??

    lol, $$$$$, same reason they promote spyware!
    if you haven't considered chapter 7 bankruptcy, maybe you should.
    eliminate your debt, keep the property you want, most people qualify.
    contrary to popular belief - no attorney is necessary!

  10. #10
    Join Date
    Jan 2004
    Location
    Chicago
    Posts
    288
    To Aplus's defense I was hosted with them for about 2 years and felt their service was great. The only reason I left was I needed more functionality (if thats the proper word). During the time I was with them I never had a complaint.
    9/11 Memorial, do you have a story to tell?
    United Web Site Award Givers, do you believe your site is worthy of an award?

  11. #11
    Join Date
    Jul 2003
    Location
    Goleta, CA
    Posts
    5,550
    I'll keep it under advisement, but their sales personel certainly didn't impress me.
    Patron: I'd like my free lunch please.
    Cafe Manager: Free lunch? Did you read the fine print stating it was an April Fool's joke.
    Patron: I read the same way I listen, I ignore the parts I don't agree with. I'm suing you for false advertising.
    Cafe Owner: Is our lawyer still working pro bono?

  12. #12
    Join Date
    May 2001
    Location
    Web Hosting Land
    Posts
    72
    I haven't used them, but I prefer a host that would at least tell me why I had my account cancelled or give me fair warning before doing so.

  13. #13
    CNet...*snicker*

  14. #14
    Join Date
    Jan 2004
    Location
    Chicago
    Posts
    288
    Originally posted by joesmoh
    I haven't used them, but I prefer a host that would at least tell me why I had my account cancelled or give me fair warning before doing so.
    I think many hosts will cancel your account without warning if you break their AUP.
    9/11 Memorial, do you have a story to tell?
    United Web Site Award Givers, do you believe your site is worthy of an award?

  15. #15
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    but it takes 24-48 hours to restore it.
    Here lies the problem... It seems they agreed to put it back online and yet they failed to do so.

  16. #16
    Originally posted by Dynanet
    Most magazines (and the sites now trying to be online magazines) will give preferred "editor's choice" awards to their best advertisers, it's all part of the business.
    In the business world, backs usually don't get scratched for no reason.

    Some people have this idealistic notion that the internet presents some opportunity for humanity to be truly altruistic with itself.

    The sad truth is that the internet is business as usual - and in even more extreme forms.

    CNET have their own costs to pay for - referrer fees is just one avenue for clawing something back.

  17. #17
    Cnet definately loses alot of credibility for giving them the "Editors Choice" award. I'll make sure next time I see that to remember that the company displaying the logo probally paid for it and it doesn't really mean anything about their ethics.

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