I want to know how do you handle or administrate all your customers, in the way to know exactly when somebody paid you, how, and all that, I mean for a hosting biz with more than a 200 customers it maybe a litlle hard, do you have any offline software to make the database with all the pay dates?
I developed my own system as well. I looked at all the different applications out there and saw things I liked in each, but none that would do exactly what I wanted to be able to do. It all depends on what you plan to offer to your clients, etc. With how competitive hosting is, you need to be able to perform functions quickly and efficiently and have a structure in place to accomodate that.