I just arranged for them to take on my URL instead of my original provider - so I paid my money yesterday, and I was hoping to hear from them. I ordered over the internet, and have had receipt of payment, but I've not heard anything from them yet. When I've tried to call them, it was answerphone only, and although I know they're busy and I shouldn't bother them, I'm only human and don't know how long I'm going to be paying for two providers.
It's the first time I've changed providers, so I don't know how long is normal - please forgive me if I'm being hugely impatient! I've heard only good things about UH, so I'm sure I should shut up and wait... please put me out of my misery!
We are right in the middle of moving servers to our new private racks and things are pretty busy around here. Orders are being setup in batches and it might be 24 hours or so before you receive your details.
We apologise for the delay, feel free to PM or email me personally if I can be of further help.