i have used GoDaddy for the last year. i have registered a handful of names. but starting this year i used GoDaddy w/ their whois protection service. i then found this forum and started to research the difference between registrars. i probably will only register 3-5 names per year. but the negative stories about all of the registars is horrific. i guess i was naive. losing domains, poor cs, domains disappearing, etc.
so for a person like me, who will register few names and use whois protection, does it really matter which registrar i use? i realize that godaddy + whois protection is about $6 more than registerfly + whois protection. thanks for the help.
From my experience with GD + whois protection, I think GD is not too much bad just for domain registration.
But whenever I use their services including DNS, mail forwarding, mailbox and back order, there are problems and GD's support does not help at all. They always say, "I have escalated it to the engineering department/my supervisor," and after weeks, I only find the problem is left unresolved and the support ticket is closed silently.
@domainsbyproxy.com mails are not reliable to me, either. Some are delayed. Some disappear despite of my "forward all" option.
Is registerfly+protectfly responsible and reliable?
isn't it worriesome that registerfly is not a registered registrar. doesn't the fact that godaddy is registered offer some kind of benefit/insurance? thanks for the replies so far. i am learning quite a bit.
Registerfly is my preferred registrar however I don't recommend them to people unless I know they have a broadband connection. Dialup users have been known to have problems logging in to their service.
you are right i have read it posted elsewhere on this forum, but for noobs like me it's difficult to digest. it's engrained in us to associate greater safety w/ being accredited. like going to an accredited univeristy, car dealer, bank and so on. so i guess it's hard to get over the fact that registerfly will offer the same level of comfort as godaddy eventhough it does. i hope i made sense.
Originally posted by techiecool quick question, what would happen if a reseller goes bust. then how would i have access to my domains . also if i use the whois protection of the same company, what would happen then? thanks
1. If the reseller goes bust then the ICANN registrar will transfer all of your domains to another active reseller.
2. If the ICANN registrar goes bust then the registry will transfer all of your domains to another ICANN registrar.
3. If the registry goes bust then your domain names will stop functioning.
Originally posted by acts837 This has been discussed many times over. Domains registered through eNom, Tucows, or WWD are just as safe as if they are registered with an ICANN Accredited registrar.
There is a big disadvantage to using a reseller rather than an accredited registrar. The reseller sets his own rules. He answers to no one, except the accredited registrar.
At least with an accredited registrar, you have the minimal protection given by ICANN and the complaint process you can enter through the Internic site. They won't even accept a complaint about a reseller even though their FAQ says:
I have seen advertisements for domain-name registration by companies not in the accredited registrar directory. Are these legitimate?
Only registrars accredited by the Internet Corporation for Assigned Names and Numbers (ICANN) are authorized to register .aero, .biz, .com, .coop, .info, .museum, .name, .net, .org, or .pro names. Some of these accredited registrars offer their services through resellers, which may provide assistance in completing the registration process. Your registration contract, however, will be with the accredited registrar and that registrar will maintain your contact information.
BUT, ICANN will not intervene on behalf of a consumer against a reseller. You do have some recourse against an accredited registrar, if they have broken one of the rules.
If you are going to use a reseller, at least pick one physically located in your state (in the US) or in your "legal jurisdiction" so you can sue them without traveling to another country.
There may be valid reasons to use a reseller, such as a prior business relationship, but for the $3 to $5 per domain name, it simply isn't worth the aggravation. Especially if you get a domain that grows substantially, and the reseller decides to up his renewal fees for the 4th year, say, to $500. There's nothing to stop them from doing that, and no one you can appeal to.
My advice? Avoid resellers. Go with one of the accredited registrars, even if you pay $14 a year instead of $9 a year.
techiecool. I disagree with him. Although there may be some truth to what was written...if you take what was stated above then that means that ICANN or UDRP has no authority over resellers. Mild sarcasm --> Sorry Micro$oft but Mike Rowe is using a WWD reseller we can't help you dispute that domain.
i don't want to sound ungrateful for your comment acts837, but as a reseller i would assume your stance would be such. but you could be spot on. so what kind of line are we talking about then. how fine is it.
Originally posted by acts837 techiecool. I disagree with him. Although there may be some truth to what was written...if you take what was stated above then that means that ICANN or UDRP has no authority over resellers. Mild sarcasm --> Sorry Micro$oft but Mike Rowe is using a WWD reseller we can't help you dispute that domain.
In the case of a name dispute, the accredited registrar will step in under the Uniform Dispute Resolution Policy administered by ICANN (http://www.icann.org/udrp/). Name disputes are within their purview, but customer service complaints are not. That's why ICANN refers you to the Internic site for filing complaints against accredited registrars at http://reports.internic.net/cgi/regi...lem-report.cgi
There is no such avenue for complaints against resellers, except the accredited registrar they are selling for. Whois information will tell you who the accredited registrar is. My real world experience, and not just an opinion, has been that the accredited registrar will not intervene on behalf of the consumer with a reseller. Even one that changes their policy, charges for domain name transfer, or steals your domain name. You have to sue the reseller.
I'll admit I am biased because I'm a reseller; however, that doesn't negate the fact that if ICANN came knocking on my door I would have to comply. Yes, there are some resellers out there that plan stink...D*OA for example with their snail mail deception and others that lock domains so the owners can't transfer out. But if you look around we have Accredited Registrars that are practicing bad business also. Look at GD locking out countries with no warning whatsoever. I understand that fraud is bad and needs to be dealt with no warning to your customers. Bad business indeed. Iíll admit that about 1.5 years ago I was hung-up on the ICANN Accredited issue also. After I left about four of those companies I decided to look into the various reseller options and I have been very satisfied with my choice. Final comment, I and many others canít afford to be devious. I must rely on sound business practices and customer satisfaction in order to succeed.
Thanks for the clarification fshagan. I know that I may be the minority here but I believe that domains should not be held hostage by registrars. Although I have had a few trying times with transfers I have yet to be held hostage or pay to transfer out. Maybe when that happens to me once I can show empathy for what you have gone through.
I agree with fshagan 110% - I think that going with an ICANN accredited registrar is the safest thing to do, techiecool....esp. if you who have few domains that you really care about and can't afford to lose (like me).
If you're not "attached" to any domains you own...then obviously a registrar having ICANN accreditation most probably wouldn't be at the top of your list....which is OK.
For me....it's important as:
1) there's too many places to register domain names out there anyway, so a registrar having ICANN reduces my choices to basically the list on the ICANN website....and picking from that list is a no-brainer after you do a little research.
2) knowing that you can go to ICANN if you have a hiccup with a registrar is also an added bonus as I'm sure they would know what strings to pull.
3) a registrar having ICANN accreditation is basically an assurance to you.....that they care enough to get that accreditation and to let you know they aren't a fly-by-night company. I'm not saying that all of them are A+ registrars...and I'm sure there are Resellers out there that are way better than some of the Registrars on the ICANN list, but! ICANN is saying..."hey, these guys have our seal of approval"....for whatever that's worth to you.
What do you guys think of Namecheap in this regard? Do you feel they will/can excercise power to get your domain back in the event of theft or hacking? I currently have a few domains at 000domains, though security is top priority for me. 000domains doesnt offer whois hiding or registrar lock.
Here's an additional way to judge a Registrar/Company:
Checked on GoDaddy and they have been a Member of the Better Business Bureau (BBB) since April 2000 with a "satisfactory record with the Bureau"; no info on NameCheap.
From what I see on the BBB - Register.com doesn't even look to be a member of BBB and they have an "unsatisfactory record". Wow...I didn't know that!! Of course, they were "it" at one time and "then" I got most of my domains registered through them, but obviously the new kids on the block are cheaper + offer more and better services.
Anyway..they both have phone numbers and they can easily be found on their websites; surfed around NameCheap....and couldn't find any.
This and other forums are a wonderful place to get everyone's view on different topics, but in the end....we all have to take what everyone says with a grain of salt and try to make the best decision based on what other say.
Personally, I would think twice about using NameCheap, but my problem is: I always assume the worst case scenario.
the interesting dilemna is that if you reg and get whois protection, then you pay 37.5% more at godaddy. the percentage is staggering, but the dollar difference is only $6. if you were to buy a new car for $20k, then a 37.5% increase would make it $27,500.
but like woodie, i too always am thinking that the worst could happen.
Last edited by techiecool; 03-26-2004 at 05:38 PM.
Originally posted by woodie Personally, I would think twice about using NameCheap, but my problem is: I always assume the worst case scenario.
It is comments like this that prevented me from becoming a reseller a year ago. I have no reservations about Namecheap and I am one of their competitors. Have I had some issues with their system? Yes, but they are still a good company. Man, I'd hate to see some of you people at the store trying to pick out toilet paper.