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  1. #26
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,620
    not 2 weeks old, the 2 weeks issue was solved, this is NEW!


    enom never does anything to resellers unless they are inactive for long period (out of business) and after several attempts to contact the reseller.

    ill wait for their reply.
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  2. #27
    Join Date
    Mar 2002
    Location
    Orlando, FL
    Posts
    12,207
    Hmm I had an odd issue with Enom recently; the mass edit feature didn't seem to affect .org domains. Any ideas?

  3. #28
    Join Date
    Jun 2003
    Posts
    441
    Did Enom ever reply to the issue, Bashar?

  4. #29
    Join Date
    Feb 2003
    Posts
    5,400
    Originally posted by timechange.com
    Hmm I had an odd issue with Enom recently; the mass edit feature didn't seem to affect .org domains. Any ideas?
    I find their mass/bulk features only work 50% of the time
    Domain Maven

  5. #30
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,620
    no answer yet! and ticket got closed!

    reopening new request!
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  6. #31
    Join Date
    Feb 2003
    Posts
    5,400
    I had a similiar issue, some of my auth codes were not showing up for .org names I opened a ticket, did not hear a peep. 2 weeks later I check it it was closed no action done. It seems unless you get on the phone and call (and wait 45 minutes) nothing ever gets done
    Domain Maven

  7. #32
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,620
    45 call from kuwait? that would cost something

    i think since it was transferred to the customer himself seems he had removed the lock and transferred it, although he had NO ACCESS at all to password, but maybe contacted enom and did it for him.

    lets wait for enom's final answer and see..
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  8. #33
    Join Date
    Feb 2003
    Posts
    5,400
    Good luck, let is know when/if they reply to you
    Domain Maven

  9. #34
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,620


    --- Agent Reply: Joanne Tucker - 3/29/2004 9:26 AM ---

    Hello Bashar,

    Again, we do not track transfers away from eNom. Please contact WildWestDomains for additional information regarding transfer approval and the like.

    Thank you.
    Joanne Tucker
    Technical Support & Services
    www.enom.com
    ICANN Accredited Registrar



    what an answer!!!
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  10. #35
    Join Date
    Feb 2003
    Posts
    5,400
    It is becoming very typical of their vague and crappy support they provide and it only took 3 weeks for it
    Domain Maven

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