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  1. #1
    Join Date
    Oct 2003
    Location
    Barcelona
    Posts
    131

    Strange quota problem - Cpanel

    I've just moved domains from one CPanel server to another, and there appears to be a problem with the disk space quota.

    In the domain's control panel, it says 467.42 MB has been used, but if I check the directory size via SSH it says '239.58MB' which is what it should be.

    This is true of two other domains I transferred.

    Does anyone have any suggestions as to what the problem might be? I've checked the ownerships of each directory and they seem to be as they should.

    Any advice much appreciated. Thanks.

  2. #2
    Join Date
    Oct 2003
    Location
    Hanoi
    Posts
    4,309
    It seems a bug in CPanel. If I am correctly, you have upgraded to CPanel v.9? I have the same issue in my RH9 and Fedora boxes.

  3. #3
    Join Date
    Oct 2003
    Location
    Barcelona
    Posts
    131
    Yeah, I'm using 9.

  4. #4
    Join Date
    Aug 2003
    Location
    USA
    Posts
    1,036
    cPanel support is very good, I would suggest submitting a ticket with them if this is not yet resolved.
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  5. #5
    Join Date
    Oct 2003
    Location
    Hanoi
    Posts
    4,309
    you can contact with CPanel if you are a reseller only, I think. Otherwise, your hosting provider will have to be in charge. Searching on CPanel forums, I see this issue still there, havent been solved yet

  6. #6
    Join Date
    Jan 2004
    Posts
    31
    Did you try /scripts/fixquotas ?

  7. #7
    Join Date
    Oct 2003
    Location
    Barcelona
    Posts
    131
    Yep. Didn't work.

  8. #8
    Join Date
    Jul 2002
    Posts
    1,443
    Do they both have a large database?
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  9. #9
    Join Date
    Oct 2003
    Location
    Hanoi
    Posts
    4,309
    Originally posted by andrewgmol
    Yep. Didn't work.
    andrewgmol, just found out that you should create new quota.conf file. So

    mv /etc/quota.conf /etc/quota.conf.bak
    /scripts/fixquotas

    then checking in WHM and by du command. Let us know your result

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