Web Hosting Talk : Web Hosting Main Forums : Hosting Security and Technology : Strange quota problem - Cpanel

[andrewgmol]

I've just moved domains from one CPanel server to another, and there appears to be a problem with the disk space quota.

In the domain's control panel, it says 467.42 MB has been used, but if I check the directory size via SSH it says '239.58MB' which is what it should be.

This is true of two other domains I transferred.

Does anyone have any suggestions as to what the problem might be? I've checked the ownerships of each directory and they seem to be as they should.

Any advice much appreciated. Thanks.

[gate2vn]

It seems a bug in CPanel. If I am correctly, you have upgraded to CPanel v.9? I have the same issue in my RH9 and Fedora boxes.

[andrewgmol]

Yeah, I'm using 9.

[CybexHost]

cPanel support is very good, I would suggest submitting a ticket with them if this is not yet resolved.

[gate2vn]

you can contact with CPanel if you are a reseller only, I think. Otherwise, your hosting provider will have to be in charge. Searching on CPanel forums, I see this issue still there, havent been solved yet

[TotalHostero]

Did you try /scripts/fixquotas ?

[andrewgmol]

Yep. Didn't work.

[VapoRub]

Do they both have a large database?

[gate2vn]

Originally posted by andrewgmol
Yep. Didn't work.

andrewgmol, just found out that you should create new quota.conf file. So

mv /etc/quota.conf /etc/quota.conf.bak
/scripts/fixquotas

then checking in WHM and by du command. Let us know your result