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  1. #1
    Join Date
    Jan 2004
    Location
    North Yorkshire, UK
    Posts
    40

    Unhappy Help - Unwanted Links

    Help!! Am receiving panicked phone calls from a client whose website I created in Dreamweaver and also host on my reseller account. When she views her pages on her machine half of the words on the screen have been underlined and link to an external site that we have never heard of. They have picked on any word that has anything to do with skin care (as she is a beautician this has ruined her site). I have checked everything and even reloaded her site, I cannot see this on my machine nor can two other machines. The file manager looks fine. Any ideas on how they have done this or how I can prevent it?
    Helen
    Helen
    HLS Web Design & HLS Hosting

  2. #2
    Join Date
    Aug 2001
    Location
    Canada
    Posts
    2,123

    Re: Help - Unwanted Links

    Originally posted by hlshosting
    Any ideas on how they have done this or how I can prevent it?
    Helen
    Spy-ware.... ask the client to download adaware and clean her system.
    www.idologic.com - Reseller, VPS and dedicated hosting - Friendly Customer Service - DirectAdmin - cPanel - InterWorx

  3. #3
    Join Date
    Sep 2001
    Location
    Southwest Florida
    Posts
    5
    I've heard of something like that before. There's a type of software that you can download to your computer that will select keywords from whatever site you are on and link them to related web sites. If you can't see it from your computer and other computers then this is probably the case. She's probably going to have to download Ad-Aware (free on tucows) to find the softare that does that. It's probably something that was installed by mistake or one of those programs that get bundled when you download something else. If you post her site we can take a look at it just to be sure, but I have a feeling that it's something installed on her computer.

  4. #4
    Join Date
    Jan 2004
    Location
    North Yorkshire, UK
    Posts
    40
    Helen
    HLS Web Design & HLS Hosting

  5. #5
    Join Date
    Sep 2001
    Location
    Southwest Florida
    Posts
    5
    I'm not seeing any links. That's a nice site you designed.

    Here is a link to the Ad-Aware program on tucows. http://www.tucows.com/preview/236049.html -This should help her out.

  6. #6
    Join Date
    Jan 2004
    Location
    North Yorkshire, UK
    Posts
    40
    Many Thanks for your help. I have another site that sells templates (reseller basis) and that is where I bought template from so cannot take credit for that. Forgot to include the credit for that on site. Oops! Will correct that.
    Helen
    HLS Web Design & HLS Hosting

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