New here so please forgive any mistakes in protocol. I am looking for help and becoming desperate. I use feeparking for buying most of my domain namesand for about 6 months have used them to run my mail account for my main business (this is a paid service). I experienced problems in the past but thought they had gone away, but have now gone 48 hours without mail (connection timeouts). nobody answers my support mails logged on the system and basicaaly this is sending my business down the pan !!! No matter where I look I can't find a UK contact telephone number and all I can find out is that they are owned by ActiveBytes in the US. Can anyone offer any advice as to how to contact this people before I loe all my customers !!!
I too use freeparking for domain names. I logged a support call through their website earlier today and are still waiting for a reply, which is unusual for them as they are normally quite quick!! Wonder if their email is down??
To be honest I often have problems with Freeparking in terms of slow response for Support poblems. We host around 14 sites with them and they are often slow in responding. They managed to lose three months of historical mail last December but they assured me all these problems had gone away !!!
Thanks for the feedback though .......... nice to know I'm not the only one sitting around waiting !!! I think !
Information for all. The phone number included on whois is infact over two years out of date! I have managed to track down a contact number from the people now at the building and have left a message on the answer phone down there.