iCANx Web Hosting is now offering powerful Reseller accounts. What sets our service above the rest is that all of our plans come with our transparent support.
Transparent Support allows us to answer your clients' support requests directly. Your clients think their technical support is coming from you, when in fact we are doing all the work. This allows you to concentrate your time on promoting your website and gaining more customers.
Frequently Asked Questions
How does this work?
We install our OSTicket software on your domain. We then answer all support requests that come in. You have the ability to see every ticket we answer.
How is your service different from an outsourced support company?
We are different than other outsourced support companies in that we run the servers your account is hosted on. Most outsourced support companies will bother you when a real problem occurs and they must gain access to your account. With iCANx Support, we can directly fix these issues without interupting the account owner.
What is the average resolution time for tickets?
The average ticket is answered within the hour it is received. 'High' priority tickets are usually resolved within 30 minutes.
Reseller Plans - Host Unlimited Domains on All of our Accounts
1 GB Disk Space
30 GB Data Transfer
We will answer 30 Tickets/Month
2 GB Disk Space
40 GB Data Transfer
We will answer 40 Tickets/Month
3 GB Disk Space
50 GB Data Transfer
We will answer 50 Tickets/Month
4 GB Disk Space
75 GB Data Transfer/Mo.
We will answer 75 Tickets/Month
5 GB Disk Space
100 GB Data Transfer
We will answer 100 Tickets/Month
Every Reseller Account comes with the Web Host Manager Software. This allows you to manage all of your resold hosting accounts.
Our servers are Linux/Cpanel based and all accounts include the following:
Urchin/Awstats/Webalizer Site Statistics
Fantastico Auto Installer (includes 40 scripts available for automatic installation)
Unlimited Add-on Domains
Ulimited Domain Parking
Unlimited FTP Accounts
Unlimited POP Email Accounts
Unlimited Email Forwarders
Unlimited Email Auto-Responders
Unlimited MySQL Databases
CGI Bin and Perl 5.6.1
GD Library Support
Frontpage Extensions 2002
Anon FTP Access
Shared SSL Certificate
WebMail interfaces - NeoMail, Squirrelmail and Horde
Secure SSH Access
99.9% Uptime Guarantee
30 Day Money Back Guarantee
All Resellers have access to our Reseller Center.
The Reseller Center is our online community for resellers. It includes a support forum, popular software downloads, an Auto-Account Creation Script, website templates, monitoring tools, and much more. All available for free to our resellers.