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  1. #1

    Unhappy Cancelling account with Geekhosting.com

    Hello to everybody

    About 1 month ago I ordere for 1 hosting plan at Geekhosting.com

    I gave credit card data for payment but, after the confirmation email from Geekhosting, I didn't get any other email from them. They also didn't take money from credit card.

    I wrote them to ask if it was possible to cancel the order, but again no email from them.

    So, as I want to try one other company, I would like to know if anybody had my same problem and if it is possible to stop their (far future) service

    Thanks


    Bye!

  2. #2
    Join Date
    May 2002
    Location
    Derry, Ireland
    Posts
    1,562
    Do they have a phone number?
    If there is more than one email address try emailing all available, especially if there is an external address, ie. not at their domain.
    Just incase your email to their server isnt reaching the inbox, do they have a helpdesk also?

    Try find other ways of contact
    John Diver
    CanaryHotspot.com - Canary Island forum and information
    InternationalChatForum.com - International Travel Chat Forum and information

  3. #3
    Join Date
    May 2003
    Location
    Wilmington, NC
    Posts
    460
    Hello and welcome to WHT!

    Yes, you should be able to contact your CC Company and make sure no future payments are charged by the host.

    You can search these forums for a provider that meets your requirements, as there are many excellent providers here. You can also use WHT's new Host Quote tool located here.
    Allen Burnett StormHosts aburnett@stormhosts.com
    Professional MS ASP, .Net, MS SQL 2000/2005 and Reseller Hosting Since 2001
    Clustered servers @ Equinix Helm/cPanel/WHM/VPS/colo/Dedicated/MailFoundry anti-spam/Server Mgmt

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