Please see my email below; I really need you to get back to me.
I am a little disappointed with the service so far. Are you for real, I have heard all good things about your company. Yet when I purchase a basic account, All I hear is "Hi, we got your order, did you want to pay for the year and get the discount??" and then nothing - no confirmation - nothing!.
Please reply to this email within the next few hours or consider my purchase cancelled.
I've send then 4 mails and nothing after the mail that they sent. I need something to be set up asap or I have to choose another hosts - I'm sure it's just a mistake and maybe they have already sent it all up...I've such good things about them! I am desparate and just need my account setup asap...
It's just with every other host the account has been setup within minutes...
When I called today (Atjeu have 24/7 support), I got a message - "all our representatives are busy right now, or there is no-one in the office at the moment...". I'm not sure I want to using a hosting service that you just cannot get hold of...on the flipside - they may just have been very busy...
Can anyone recommend any other Hosts in the mean time that offer:
Setup Fee: FREE
Annual Payment Discount Must be payed anually: 10%
Disk Space: 6000 MB
Data Transfer (per Month): 50 GB
Sub Domains: Unlimited
Add-on Domains: 5
Number of Databases: 25
Support Tickets per month: 6
Last edited by Marulatree; 03-16-2004 at 09:15 PM.