Results 1 to 5 of 5
  1. #1

    Support that works through e-mail

    Hi i was wondering if there were any free support software that can work through e-mail. I've tried a few, but none of them work correctly.

    I am trying to get it to where when
    someone e-mails suppot e-mail
    it will create a ticket
    the company can check/reply the ticket through a web interface
    and teh customer can reply again through the email itself.

    i really don't need any webinterface for the customer, just mainly for the administrators

  2. #2
    You could try osTicket. It's quite simple, but would seem to do what you're asking.

  3. #3
    i waslk looking through it but it didn't have any option to create tickets from e-mail alone rather then having to login to create a ticket.

  4. #4
    Join Date
    Mar 2004
    Pennsylvania, U.S.A.
    With I think you can do that, the e-mail creates a ticket.

  5. #5
    Yes, it does. You just have to configure it appropriately.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts