Hi i was wondering if there were any free support software that can work through e-mail. I've tried a few, but none of them work correctly.
I am trying to get it to where when
someone e-mails suppot e-mail
it will create a ticket
the company can check/reply the ticket through a web interface
and teh customer can reply again through the email itself.
i really don't need any webinterface for the customer, just mainly for the administrators