Results 1 to 4 of 4
  1. #1

    Exclamation Content Management System for Hosting Companies

  2. #2
    Join Date
    Sep 2002
    Nagano, Japan
    What happened to your support? You are pushing your product but not answering emails or checking your forums.

  3. #3

  4. #4
    X-Sieve: cmu-sieve 2.0
    Return-Path: <[email protected]>
    Received: by (Postfix, from userid 503)
    id 5170430428F; Sun, 21 Mar 2004 20:41:36 +0300 (MSK)
    X-Sieve: cmu-sieve 2.0
    Received: by (Postfix, from userid 8170)
    id 3ABB83042A5; Sun, 21 Mar 2004 20:41:36 +0300 (MSK)
    Received: from ( [])
    by (Postfix) with ESMTP id 4C89D30428F
    for <[email protected]>; Sun, 21 Mar 2004 20:41:35 +0300 (MSK)
    Received: from tokiodesign ( [])
    by (Postfix) with SMTP id 9121F27E3
    for <[email protected]>; Mon, 22 Mar 2004 02:42:58 +0900 (JST)
    Message-ID: <[email protected]>
    From: "" <[email protected]>
    To: "Alison Gravis" <[email protected]>
    References: <[email protected]>
    Subject: Re: Digi:HSP
    Date: Mon, 22 Mar 2004 02:42:56 +0900
    MIME-Version: 1.0
    Content-Type: text/plain;
    Content-Transfer-Encoding: 7bit
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Mailer: Microsoft Outlook Express 6.00.2800.1106
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106


    Thank you for your email.

    Your support staff has been excellent in answering my questions and giving
    me additional tips about how to install your software. They have also been
    great about putting up with my frustrations and frequent emailings about the
    troubles with my installation.

    Unfortunately, I am still unable to make any progress with the installation
    of digi:HSP. I currently run 4 Linux dedicated servers and 1 windows
    server. I have installed numerous php and cgi scripts including several
    with ioncube and the zend encoder. Modernbill and WHMautopilot are a couple
    of examples of such software. All have installed reasonably well.

    My frustration with your software lies in the installation of course. After
    literally working on this all day today I have achieved no success and will
    probably have to shelve the script for a few days to take care of some
    server duties I need to attend to. Your support staff has indicated some
    things that I need to do, which I recently corrected, but still no success.

    The digi.lite was than offered, but this particular version will not meet my
    hosting requirements. Basically I was interested in the Digi:HSP version
    because it would have allowed me to have my hosting clients on the server
    have access to the editor for their sites. There is another product called
    WebeditPlatinum that is similar but very expensive in my opinion. I found
    your software to be a good substitute solution.

    In addition, my reasons for choosing the lease version was to ensure that
    the script would install correctly and to check whether it would properly
    work with a hosting company. I also wanted to see if I could generate a
    demand so that I could change to the purchase option or even sell the lite
    versions if possible.

    Finally, if I had to suggest one improvement for Digi:HSP, it would
    definitely be in the installation of the product. With systems like
    Fantastico, vbulletin, even smaller scripts out there I find Digi:HSP
    extremely a challenge to install. I totally understand the critical nature
    of protecting your software and hardwork with ioncube, however, it seems the
    balance between protection and user friendliness has become unbalanced.

    Of course, you may or may not have other customers with my particular
    viewpoint. <smile>

    Anway, no hard feelings at all. I am willing to stick with my purchase this
    month and I will certainly give it another try later in the week when I have
    some additional time to spend going over the instructions again.

    Thanks again,


    Jim Atwood

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts