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Thread: 1and1

  1. #1
    Join Date
    Aug 2003
    Location
    Chicago, IL
    Posts
    63

    1and1

    Hello everyone,

    I am thinking of buying a server from 1and1, but want to hear if anyone has anything to say about them. How can they be so cheap?

    Thanks
    Triality, Inc
    Professional E-Commerce and Web Development
    http://www.trialityinc.com

  2. #2
    Join Date
    Jun 2003
    Location
    Toronto, Ontario, Canada
    Posts
    441
    3 month pre-payment and a 6 month contract. Plus that $99 setup fee.

    $99 + ($99 x 6) = $693
    $693 / 6 months = $115

    So their $99 unmanaged server is really $115 per month, but you sign a 6 month contract. I'd suggest searching the forums. If it wasn't for the contract, I would've gone with them.

  3. #3
    They do have a 90 day money back guarantee that lets you out of this contract and IMHO $115 per month for a server with the specs they offer is worth the money.

    I've had a server with them for over a month now and it's been great. The only complaint I have is their email support. They take days to respond. However, if you don't mind calling them, service is excellent.

    Josh

  4. #4
    Join Date
    Aug 2003
    Location
    Chicago, IL
    Posts
    63
    damn, that contract is took me out of it
    Triality, Inc
    Professional E-Commerce and Web Development
    http://www.trialityinc.com

  5. #5
    Join Date
    Mar 2004
    Location
    Duluth, MN
    Posts
    286

    *

    Originally posted by jgallant77
    They do have a 90 day money back guarantee that lets you out of this contract and IMHO $115 per month for a server with the specs they offer is worth the money.

    I've had a server with them for over a month now and it's been great. The only complaint I have is their email support. They take days to respond. However, if you don't mind calling them, service is excellent.

    Josh
    They also run a non-standard Linux distro (their own) so you may have problems installing software if you need it. On the positive side they offer Plesk 7 and Mailing list integration. Both huge plusses.

    I too considered them before deciding on Sagonet.com If you are looking for a non-managed server you should check them out. If you want managed you are probably not going to be able to afford them if you were considering 1and1

    Tim

  6. #6
    Join Date
    Oct 2003
    Posts
    566
    Originally posted by TranswarpHos
    They also run a non-standard Linux distro (their own) so you may have problems installing software if you need it.
    Oh, RedHat belongs to 1&1 and is considered non-standard by now? That's interesting.

  7. #7
    They also run a non-standard Linux distro (their own) so you may have problems installing software if you need it. On the positive side they offer Plesk 7 and Mailing list integration. Both huge plusses.

    I too considered them before deciding on Sagonet.com If you are looking for a non-managed server you should check them out. If you want managed you are probably not going to be able to afford them if you were considering 1and1

    Tim
    My server is running redhat 9 so I'm not sure what linux distro you're referring to. Maybe they do have something special running on their shared servers but the root servers are as normal as you can get.

    Josh

  8. #8
    I want to sign-up for a dedicated at 1 and 1 too, but im still thinking of it!

  9. #9
    Join Date
    Mar 2004
    Location
    Duluth, MN
    Posts
    286
    I will admit that I haven't been on that part of their site for a while, but when I looked at them they said they were using their own variation of Linux (a variation of Debian) on all Linux servers. I take it that has now changed.

    Oh, and Josh, RedHat belongs to RedHat not 1and1. :-)

    Tim

  10. #10
    Sounds like there contract actually keeps the service levels hi. I'd imagine having admins with the knowledge they have to roll out and support there own distro that is a pretty competent team and worth paying for - especially with 90 day cash back guarantee.

  11. #11
    Join Date
    Mar 2004
    Location
    Duluth, MN
    Posts
    286
    I've also read (in other forums) that their US email tech support is very slow.

    Don't get me wrong, they certainly look like they are a good deal, but sometimes looks can be decieving.

    My views may also be clouded a little bit by my experience with their "free" 3 year professional package. Sure they gve you shell access to do basic things but for anything more complex you can't. I am now using that space for storage only :-(

  12. #12
    Join Date
    Sep 2003
    Location
    Ontario, Canada
    Posts
    257
    if i could see how they are for gaming servers i would consider 1and1 also

  13. #13
    Oh, and Josh, RedHat belongs to RedHat not 1and1. :-)


    I know who redhat belongs to. It seems that message was meant for someone else.

    I do agree that their email support is severely lacking. Their phone support however is great.

    Josh

  14. #14
    Join Date
    Jan 2004
    Posts
    50
    yep...I've been on 1and1 root III server for a couple months now...everything is ood, except support. support really stinks via email...if you call it is good though. I just wish they'd get a ticketing systems and respond in a timely manner. Some emails I have sent have never been answered.

  15. #15
    Join Date
    May 2002
    Posts
    64
    Anyone know if they accept European credit cards? Got a US address, but not a CC.

    Also, isn't RH9 deprecated now?

    adam

  16. #16
    Join Date
    Dec 2001
    Location
    Darmstadt, Germany
    Posts
    1,096
    i don't think there do exist any differences between the CC #'s
    In just two days, tomorrow will be yesterday.

  17. #17
    Join Date
    May 2002
    Posts
    64
    'Fraid so. 4539 is a common first quad in Ireland, for example.

    adam

  18. #18
    Join Date
    Mar 2004
    Location
    Duluth, MN
    Posts
    286
    RedHat 9 will be depreciated in April. But since many providers are unsure of the stability of Fedora Project and do not want to pass on the extra cost of Red Hat Enterprise to their customers, many hosting providers are still using it Keep in mund that there are still some that ffer 7.2 to their customers.

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