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  1. #1

    Lightbulb ResellerWorkz - 1 month review

    I have been with ResellerWorkz for just on one month, so I thought I'd do a review of my first month with them.

    Network/Uptime
    As soon as I signed up with ResellerWorkz, I started to monitor my websites' uptime using Easy Monitor. So far my website has been 100% up, so I can not complain. However, I am a realist and so I do not expect 100% uptime every month. This is a great start though.

    Support
    They have been excellent. I have submitted over 20 tickets and all have been answered within an hour. Some of my tickets were submitted on the weekend and at night (my time). Special thank you goes out to Greg from their sales team. Although he isn't part of their support team, he was a great help when I was choosing whether or not to go with ResellerWorkz in the first place. Greg answered all of my questions promptly and professionally.

    Value
    For the price I'm paying (14.95/mth) and the space and bandwidth I get, I believe I am getting awesome value for my money.

    Although it has only been a month, so far I couldn't be happier in choosing these guys. Hopefully I continue to experience the level service I have been getting the past month. I'd definitely recommend them to people after a reseller type plan.

    Keep up the good work ResellerWorkz!!!

  2. #2
    Join Date
    Jul 2001
    Location
    Melbourne, AU
    Posts
    1,392
    Thanks for the kind comments Brad and I'm glad I was of some assistance to you.
    SERVSTRA | THE HIGH BANDWIDTH SERVER SPECIALISTS
    Lowest prices on 2Gbps, 5Gbps & 10Gbps DEDICATED unmetered servers!!!
    █ Custom 10Gbps unmetered clustered server solutions! Email us for more info!
    Over 24 world wide locations to choose from!

  3. #3
    Join Date
    Dec 2001
    Location
    Arizona
    Posts
    550
    Nice review, what is the hosted domain?

  4. #4
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    20 tickets in less than a month?

    What domain do you host with them ?

  5. #5
    Join Date
    Jul 2001
    Location
    Melbourne, AU
    Posts
    1,392
    Originally posted by Techark
    20 tickets in less than a month?
    For a client to submit 20 support tickets in their first month whilst not the norm, is also not unheard of. We've had a few clients, especially those who are new to the whole hosting thing, submit a similar amount of support tickets within the first month.

    I dealt with Brad during pre-sales and I'm sure he won't mind me saying that he was full of questions.
    SERVSTRA | THE HIGH BANDWIDTH SERVER SPECIALISTS
    Lowest prices on 2Gbps, 5Gbps & 10Gbps DEDICATED unmetered servers!!!
    █ Custom 10Gbps unmetered clustered server solutions! Email us for more info!
    Over 24 world wide locations to choose from!

  6. #6
    ummm hmmmm WHAT IS THE SITES URL sorry but the question has now been asked 3 times
    DBH Web | 2 BUCK HOST | WHT Member Since 2002. | DBH Internet Enterprises.
    LiteSpeed, cPanel, Fully Managed WordPress, CloudLinux, DDoS Protection, Daily Backups,
    RAID 10 Pure SSD, Premium Network, 24/7 Support, 30 Day Money-Back Guarantee.

    Over 15 years experience in the Web Hosting Industry.

  7. #7
    Join Date
    Jul 2001
    Location
    Melbourne, AU
    Posts
    1,392
    Originally posted by Bright-Byte
    ummm hmmmm WHAT IS THE SITES URL sorry but the question has now been asked 3 times
    I hope that was not directed at me. That is a question for the customer to answer. We never have and never will give out a customer's domain name to the public due to privacy reasons.
    SERVSTRA | THE HIGH BANDWIDTH SERVER SPECIALISTS
    Lowest prices on 2Gbps, 5Gbps & 10Gbps DEDICATED unmetered servers!!!
    █ Custom 10Gbps unmetered clustered server solutions! Email us for more info!
    Over 24 world wide locations to choose from!

  8. #8
    No Hostworkz it was not directed at you, if Brad would come back and post his URL or domain name it would put a lot more credibility in what he is saying.

    This is something that more and more members are asking new members to do to weed out self promotion. Please understand I am in no way saying this is the case with this thread just that the question has been asked and no reply given
    DBH Web | 2 BUCK HOST | WHT Member Since 2002. | DBH Internet Enterprises.
    LiteSpeed, cPanel, Fully Managed WordPress, CloudLinux, DDoS Protection, Daily Backups,
    RAID 10 Pure SSD, Premium Network, 24/7 Support, 30 Day Money-Back Guarantee.

    Over 15 years experience in the Web Hosting Industry.

  9. #9
    Join Date
    Jul 2001
    Location
    Melbourne, AU
    Posts
    1,392
    Originally posted by Bright-Byte
    No Hostworkz it was not directed at you, if Brad would come back and post his URL or domain name it would put a lot more credibility in what he is saying.

    This is something that more and more members are asking new members to do to weed out self promotion. Please understand I am in no way saying this is the case with this thread just that the question has been asked and no reply given
    Thanks for clarifying.
    SERVSTRA | THE HIGH BANDWIDTH SERVER SPECIALISTS
    Lowest prices on 2Gbps, 5Gbps & 10Gbps DEDICATED unmetered servers!!!
    █ Custom 10Gbps unmetered clustered server solutions! Email us for more info!
    Over 24 world wide locations to choose from!

  10. #10

    what is Easy Monitor

    Hi Brad_Johnson,

    What kind of tool is the "Easy Monitor"? How can I access/download it?

    Thanks!
    www.handreach.net -- taking care of your web site

  11. #11
    Join Date
    Aug 2001
    Location
    Canada
    Posts
    2,123

    Re: what is Easy Monitor

    Originally posted by handreach
    Hi Brad_Johnson,

    What kind of tool is the "Easy Monitor"? How can I access/download it?

    Thanks!
    I think he's referring to easymonitor.com
    www.idologic.com - Reseller, VPS and dedicated hosting - Friendly Customer Service - DirectAdmin - cPanel - InterWorx

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