"with all of our sites it is necessary to enter the "www" in the url
bar to get to the site. If there is no www, then the page loaded is an
email login page. Is there any way to change this?"
" the first rationale behind this is simply form
and Internet etiquette. The other point is that, because of the way your
internal web and mail servers are set up we need to maintain distinctions
between your servers and our own. This may be able to change now as we have added true IMAP services your our network. Hope this answers your questions."
what he said when we talked was that our web ip (with them) and internal server ip address are the same so to distinguish the two the www becomes necessary. (I think)
I think sort of understand this situation but would really appreciate some advice and clarity.
Given our reluctance to change hosts I asked them (the host) to solve the www problem with our sites.
I have spoken to Engineering. Our reluctance to change the settings dates
back to when Bob first set up your internal mail servers. Bob had some
trouble getting them set up to work properly and asked us to set up a
special configuration in our DNS and on our mail server.
We can easily make the appropriate changes so that your users can omit the
www prefix when visiting your websites. However, we do not know how the
changes will affect your mail servers. The changes may break the servers
and we cannot take any responsibilities for any mail problems.
May I recommend that, as the BOB's replacement, you review your mail
needs. As I had mentioned before we now can offer IMAP email accounts as
BOB was originally interested in."
what do you guys think of this?????????
we have an internal mail server and access to that server via webmail , and we are a small office of 10 computers, if that makes a difference - oh, and the need for the www just started 3 months ago, before that it was fine.