I am currently a dedicated server customer (I provide hosting for many of my design clients) and am considering moving to colo. I am mostly interested in increasing the reliability of the hardware I use and setting up a HA/LB cluster-type situation. Basically, I want to reduce the amount of time spent supporting (and worrying about) the server and increase the amount of time spent supporting the client.
I recently had the techs of a not-to-be-named dedicated server company run chkrootkit on my server (unrequested) and unplug it claiming it was hacked because a certain process was reported as "hidden". I called and convinced them it was ok and that I knew about it and that I hadn't been hacked - but not until after an hour of down time. They even admitted that their network had not detected any abnormal or bad traffic coming from my server. I have been with them for over a year and they have been pretty good but I'd like to have my own equipment so the techs will keep their hands off!
So, I'm looking for a decent Colo in Ohio (preferrably in Columbus, Akron or Cleveland) that has a decent deal on 4U-8U and ~100GB-200GB fully burstable bandwidth. I don't need the best of the best but I do need something that is reliable and offers 24/7 access to the datacenter. Any suggestions? Any suggestions on how I can search locally for a company? What questions do I need to ask?