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  1. #1
    Join Date
    Aug 2003
    Location
    san diego
    Posts
    467

    hostrocket any good?

    I am considering hostrocket to host my website, i was wondering if they are a good choice.
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  2. #2
    Join Date
    Oct 2003
    Posts
    269
    Search is your friend. There are many hosts better than Hostrocket over here IMHO.
    Maker of World's BEST Browser & Web site development software.
    Shared / Reseller / Dedicated *Managed* Web hosting on Linux / Windows with 99.5% Uptime Guarantee with SLA & 90 days moneyback guarantee.
    Contact -> AIM: str1997 | ICQ: 303026849
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  3. #3
    Join Date
    Feb 2004
    Location
    Out There Some Where
    Posts
    77
    Try hanging around their forum a couple of days and check out how they work with their customers

    http://forums.hostrocket.com/
    Life is Good,OleTom
    World Wide Job Search
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  4. #4
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,911
    I would recomend hostrocket.com and their still currently offering the giga sale !!!
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  5. #5
    Join Date
    Aug 2003
    Location
    san diego
    Posts
    467
    can someone recomend a company with a similar plan and 24 hr phone support?
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  6. #6
    Join Date
    Feb 2003
    Location
    Seattle, WA
    Posts
    541
    I would recomend Hostrocket if we were talking about this about 3 years ago. Personally I feel they have grown to fast to keep up with their clients.

    Just my opinion.
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  7. #7
    I would recomend hostrocket.com and their still currently offering the giga sale !!!
    -ReyoX-, I'm assuming you have a site with them?
    Mark - Owner/Lead Designer
    avidInteractive
    Lead vocalist for Circle7: Circle7 on MTV
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  8. #8
    Join Date
    Feb 2003
    Location
    Seattle, WA
    Posts
    541
    Originally posted by ANMMark
    -ReyoX-, I'm assuming you have a site with them?
    I still have an account with them from 2 years ago. They tried to bill me again, I called up and they will not canacel the account without the credit card number. The full credit card number -.- come on.

    I just didn't pay it told them I wouldn't and I can still login and everything. I even explained to them the whole situation but they didn't care.
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  9. #9
    Join Date
    Nov 2000
    Location
    Newport Beach CA
    Posts
    608
    Originally posted by FatalSw1tch
    I still have an account with them from 2 years ago. They tried to bill me again, I called up and they will not canacel the account without the credit card number. The full credit card number -.- come on.

    I just didn't pay it told them I wouldn't and I can still login and everything. I even explained to them the whole situation but they didn't care.
    Please send me an e-mail at [email protected] and let me know who you spoke with that "didn't care" and didn't resolve your problem and provide some more information about the problem. I'll personally work with you to ensure this is resolved quickly.

    HostRocket policy requires that we validate the customer's identity when we process cancellation requests to make sure it is actually the customer submitting the request.

    If this wasn't resolved, it was likely a miscommunication or something similar. If in fact you didn't receive adequate service from one of our technicians, we will deal with that after it has been investigated.

    Either way, I will be happy to look further into it and make sure things are resolved.
    VOIPO - VoIP Telephone Service
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  10. #10
    Join Date
    Nov 2000
    Location
    Newport Beach CA
    Posts
    608
    Originally posted by FatalSw1tch
    I would recomend Hostrocket if we were talking about this about 3 years ago. Personally I feel they have grown to fast to keep up with their clients.

    Just my opinion.
    I would really like to know where you obtained your information. As I have said before, I really don't see how individuals with no first hand knowledge regarding our company's clientlist, financial standing, customer retention levels, average support response times or any other factor needed to make that determination could factually have such an assumption.

    HostRocket is doing extremely well in all areas I referenced, and our phonemonal growth is right on target. For specific information regarding this, contact me personally.
    VOIPO - VoIP Telephone Service
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  11. #11
    Join Date
    Feb 2003
    Location
    Seattle, WA
    Posts
    541
    I have e-mailed you Timothy
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  12. #12
    Join Date
    Feb 2003
    Location
    Seattle, WA
    Posts
    541
    Timothy where are you I sent you an e-mail a few hours ago :-(
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  13. #13
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    I have mixed feelings about Hostrocket (based on what I've read about them). But then again, that's just me.
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  14. #14
    Join Date
    Apr 2003
    Posts
    35
    I do NOT recommend HostRocket. I was with them for all of two months, and I had so much down time, it was ridiculous. I always got canned responses from them, and they aren't exactly the best at responding in a timely manner.

    I think that the only way they can offer customers so much is by cramming TOO MANY people onto one server.

    I switched to FluidHosting, and they are the absolute BEST! Hardly ANY downtime. I've been with them for a year now, and have NEVER had problems with downtime, other than than the the scheduled ones, when they're updating something. They're also great about support. I can email these people at 3am, and they get back to me FAST, not 12 hours later (or NEVER), like HostRocket.

    Check them out. www.fluidhosting.com
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  15. #15
    I used Hostrocket a few years ago, I didn't stay very long.
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  16. #16

    I do not reccomend either! beware

    I was with them for 8 hours, and 8 hours to long.

    I was looking for a new host because our current one would go down all the time.

    Hostrocket=hidden fee's

    My plan was supposed to equal $110 they billed for $197

    Among other things.

    Look around.
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  17. #17
    Join Date
    Feb 2003
    Location
    Seattle, WA
    Posts
    541
    well it has been well over 12 hours and timothy hasn't e-mailed me back even to say he got my e-mail. Looks like he "doesn't care" either.

    Oh well looks like my opinion still stands.
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  18. #18
    Join Date
    Nov 2000
    Location
    Newport Beach CA
    Posts
    608
    Originally posted by FatalSw1tch
    well it has been well over 12 hours and timothy hasn't e-mailed me back even to say he got my e-mail. Looks like he "doesn't care" either.

    Oh well looks like my opinion still stands.

    I apologize fot the delay; I had to go out of town. You'll get something shortly.
    VOIPO - VoIP Telephone Service
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