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  1. #1

    What kind of support are you looking?

    I am toying with the idea of starting a support business for webhosts. What kind of features are you looking for? Per ticket pricing or a monthly based system? Do you want only problems resolved or pro-active maintainence?
    I would love to see your support wish list.


    See my site at edisonave.net to see what services I am thinking about offering. My prices are based off of some of the projects that I have done through rent-a-coder. I am a used based person competing in the global market.

  2. #2
    Join Date
    Jan 2003
    Location
    USA, FL
    Posts
    248
    Most the host I have been with add the support in with the hosting... I have seen some bigger companies that do dedicated servers that charge per ticket which would make more sence for a dedicated server compared to a reseller or a regular hosting of a website. Hopefully that gives you some information to work with.

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