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What kind of support are you looking?

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New Member
Join Date: Mar 2004
Posts: 0

What kind of support are you looking?

I am toying with the idea of starting a support business for webhosts. What kind of features are you looking for? Per ticket pricing or a monthly based system? Do you want only problems resolved or pro-active maintainence?
I would love to see your support wish list.

See my site at to see what services I am thinking about offering. My prices are based off of some of the projects that I have done through rent-a-coder. I am a used based person competing in the global market.

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Junior Guru
Join Date: Jan 2003
Location: USA, FL
Posts: 248
Most the host I have been with add the support in with the hosting... I have seen some bigger companies that do dedicated servers that charge per ticket which would make more sence for a dedicated server compared to a reseller or a regular hosting of a website. Hopefully that gives you some information to work with.


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