I have over 1200 names with them, overall they are excellent. They have a great deal of features such as subuser accounts, whois and nameserver profiles, the ability to disable/enable most areas of the site per user, saved domain lists, domain trees (like windows explorer but for domains),the domain marketplace and more.
The only draw back would be the live chat(I never use it anymore) it is not that good. The ticket system is good though. They supposedly have phone support coming in April so this might be a good thing
Fine for me.
I don't have hundreds of domains, but the first time I tried live chat support it worked fine with only 4-5 minutes wait, maybe less.
The question was easy to answer, but it solved my problem. That was because I ended up without exactly knowing what service I bought, being inexperienced and being the site a little confusing in some parts.
I'm also quite happy with all that comes with the registration, so good value for money!
Just one last thing, the URL forwarding works fine sometimes, somtimes it doesn't, but I'm not sure if it's something to do with them or not. I actually opened a thread about this, but I got too little answers for accurate stats.
Anyway they are currently my fav registrars overall.
I hope that helps and I hope you can come back to us and give us your opinion wether you have chosen them or not.
Where to Kohashi?
I mean...they are certainly not perfect, but to me they look the best for that money.
Have you found a better one? And for what price and what features?
I would be happy to find better (their URL forwarding isn't working today either).
Please share with us...
Thanks Kohashi, the quantity of posts means plenty of experience, so I'd like to hear more from you!