Results 1 to 17 of 17
  1. #1

    Angry Managed.com Still Not Deliever Server

    Hey all,

    We had a managed.com server through a reseller. We ran 2 Battlefield 1942 game servers on it, 2x32 ppl (Redhat 9.0 OS, 1 gig of ram on a 2.4 ghz processor). It ran without a problem until our "reseller" forgot to pay the bill and we lost it. So, we dropped the "reseller" and went to the source.
    That's another nightmare. We submitted a payment, which they claim was not received. We submitted a second payment, and it was received. However, we still have not got the server and that was a week and a half ago. I filed a claim against them at paypal for the first payment, and I'm about to do the same for the second. One of our members is going to call them tomorrow (called on friday, no answer). I'll let you know how it goes.

    Any suggestions on what to do next, before I file a claim..

  2. #2
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    9,037
    Chargeback and get a proper provider.
    Matt Wallis
    United Communications Limited
    High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
    UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.

  3. #3
    Join Date
    Nov 2002
    Location
    Hot, hot Michigan...
    Posts
    3,506
    Moved to the dedicated server forum. Did you contact them here?:
    http://www.managed.com/contact.htm

    If so, do the paypal claim and then go to the CC company as a last resort.
    Ion Web Services/TronicTech
    http://www.ion-web.com or Unsupported webhosting?!?
    Shared hosting, Reseller accounts, Dedicated Servers, and More
    Proudly hosting since 2002

  4. #4
    Managed.com is simply a nightmare. Why anybody would go with them is beyond me. Their own page comes up slow (when it does come up that is) and all you hear are complaints. Just go with servermatrix or one of the other low-budget providers.

  5. #5
    Join Date
    Jul 2001
    Location
    Sydney NSW
    Posts
    82
    Managed.com are REALLY slow to get servers up. Took me 10 days to get a server online with them, but once done I havent had any problems since - mainly because the box works and I havent needed to contact them

  6. #6
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,911
    check your bank if money was sent or not.

  7. #7
    I used Paypal to send both payments, and PayPal says it was sent as well (transfer complete).

    I filed the claim on the 29th of Feburary and they have 10 days to respond. If they don't respond, PayPal says they will force them to refund me, or something to that extent.

    But I'm going to do the chargeback tomorrow, I think (for the second payment).

    As for getting a proper host, I think I will go with ServerMatrix
    Last edited by thrillhaus; 03-07-2004 at 10:52 PM.

  8. #8
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    9,037
    ServerMatrix is a better choice.
    Matt Wallis
    United Communications Limited
    High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
    UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.

  9. #9
    Join Date
    Oct 2003
    Location
    Portugal
    Posts
    62
    I think ServerMatrix is way better than Managed.com.^

    Go with SM

  10. #10

  11. #11

  12. #12
    Join Date
    Sep 2002
    Location
    Illinois
    Posts
    2,304
    They are right, they don't deliver servers

  13. #13
    Join Date
    Feb 2004
    Location
    miami,FL
    Posts
    92
    Originally posted by null
    They are right, they don't deliver servers
    hehe

  14. #14
    Why anyone even bothers with managed.com is beyond me as well.

  15. #15
    Join Date
    Jul 2001
    Location
    Sydney NSW
    Posts
    82
    Originally posted by WebDork
    Managed.com are REALLY slow to get servers up. Took me 10 days to get a server online with them, but once done I havent had any problems since - mainly because the box works and I havent needed to contact them
    Well on a positive note, my server went down yesterday for some reason. I emailed their support with a reboot request and they responded less than 2 minutes later with an email saying they had rebooted it and sure enough my server was back online. Wow!

  16. #16
    Join Date
    Feb 2004
    Posts
    58
    I got my server a few days ago on time. Haven't had a problem with it yet. Speed is good, and everything was installed correctly.

  17. #17
    Join Date
    Jul 2003
    Posts
    32
    I have a 55 buck celeron server with em and so far i haven't had any problems with their paypal billing . the setup was done in a day or 2 after they had recived the payment.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •