Who do you use to accept payments, PayPal, PayDirect, other? Any problems with any?
I just would like to know what payment methods (PayPal, PayDirect, other) do you offer for your customers? How many payment systems did you use before you found the right one that worked for you? Why do you like it? And which ones caused headaches?
I'm looking for one where customers don't have to enter their social security number, wont be spammed by the business that offers this payment service, their personal information is safe from third parties, our accounts wont get closed because of a chargeback or a fraudulent complaint, has great customer support, and a good track record.
We offer recurring billing through Pay Systems. We don't advertise that we offer Pay Pal for the ones that don't have a cc for whatever reason. It's a headache at times but we have just about everyone on Pay Systems.
We have been with PS for about 18 months and haven't had any problems, yet. The customer support has improved over the past few months, they revamped some things as well.
I have used paypal to accept payments for the past 3 years, and after many transactions I have never had a problem. However, I usually communicate with the people over email before any charges are filed, so that probably reduces any problems I might have.
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