If you've ever had a site with gisol.com (and you're smart if you haven't,) you've noticed that your site suffers alot of downtime. My site has been down for a while today, and checking the network status, it says,
"web5.mygisol.com is currently being investigated and will be back online ASAP"
Now that's a new one. Now they're getting creative with their downtime excuses.
I registered last summer, and I am in the process of cancelling since autumn, but there's been a few disputes that have been going on for months, and they have my domain name hostage, so I'm working on that before I cancel, and then I'll most likely do a chargeback on my credit card since they refused to give me my refund (if your site is down for more than 24 seconds in a month you're supposed to get a monthly refund according to their TOS.)
That's their guarantee that they don't follow. My site is still down and is known to be down for hours at a time, even during non peak hours. I use a monitoring service in addition to trying to visit my website to verify this.
24 seconds, more like 24 days... I have had downtimes into the days with GISOL I had several sites served with them and they all experienced unbelivable downtimes. Forget about customer support, there is none. They have numerous complaints with the BBB and have scammed many. Holding your domain hostage among other thieverish tactics. Stay away from them at all cost.