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Thread: reseller features & pricing?
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03-05-2004, 02:26 PM #1Web Hosting Master
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reseller features & pricing?
Seems to me there are two 'breeds' of reseller plans, those that are essentially 'multi-domain hosting' where there is a single customer record and I can have a bunch of websites with aggregated resource utilization tracking, and 'reseller hosting' which allows me to brand the control panel, create my own plans, and track my end-user customers' websites and contact and billing info.
Questions:
1) What is the accepted terminology for this distinction?
2) What are "average" prices for plans of each variety? I assume the 'multi-domain' model is much cheaper?
Thanks for any insight or links.John Masterson
Former Hosting Company Owner
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03-05-2004, 02:43 PM #2Web Hosting Evangelist
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'multi-domain hosting'
- You only have 1 Web Admin Level Control Panel Login
- 1 Web Directory
'reseller hosting'
- 1 Reseller Level Control Panel Login which allow you to add / manage your resold domains
- Seperate Web Directory for each domain
- Web Admin Level Control Panel for each domain
It is a bit difficult to say on the average price for both type of plans, I saw some companies selling "reseller hosting" type plan with many ten Gigs of spaces and bandwidths for less than $10/month******** ™ - ASP, ASP.NET. Windows 2008 Hosting - Windows Reseller Plans
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03-05-2004, 04:06 PM #3Web Hosting Master
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Thanks for your reply!
So with 'reseller hosting', the reseller can invent plans and prices, and add customer info associated with accounts. So Rob the reseller has an interface to add Charlie the customer on the 'silver plan', and Carrie the customer who has two accounts, one on the bronze, and one on the gold plan. Is this right? (Trying to understand the terminology and capabilities in the industry today).
Do mosts hosts that offer both multi-domain and/or reseller plans include unlimited domains with each, subject to aggregate disk and bandwidth limits?
Does anyone have a model similar to:
multi domain A - 1GB disk, 20GB bw, unlimited sites, $30
reseller A - 1GB disk, 20GB bw, unlimited sites, $50
multi domain B - 2GB disk, 40GB bw, unlimited sites, $50
reseller B - 2GB disk, 40GB bw, unlimited sites, $70
multi domain C - 3GB disk, 80GB bw, unlimited sites, $70
reseller C - 3GB disk, 80GB bw, unlimited sites, $90John Masterson
Former Hosting Company Owner
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03-05-2004, 04:14 PM #4Blue, Furry and Comfortable
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John,
Yes most of them do offer unlimited domains but I have seen others that provide only a certain amount of domains. It depends where that host wants to compete on price and customers.
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03-05-2004, 04:19 PM #5Web Hosting Evangelist
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Becareful if you offer unlimited domains, specially on Windows servers. IIS will starts acting crazy when you have large numbers of domain names in your IIS.
******** ™ - ASP, ASP.NET. Windows 2008 Hosting - Windows Reseller Plans
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03-05-2004, 04:33 PM #6Web Hosting Master
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Thanks for the tip. So who are the industry leaders of reseller hosting these days?
John Masterson
Former Hosting Company Owner
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03-05-2004, 04:58 PM #7Web Hosting Master
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Defining a price point for both is difficult, as is often defining the difference - inevitably you'll get "in betweens".
Price wars run rife in the reseller hosting industry with too many hosts chosing to compete on price instead of value.Matthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy
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03-05-2004, 05:02 PM #8Web Hosting Master
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(Maybe this thread would work better in Running a Web Hosting Business, not sure...)
It seems as if Reseller tools are an add-on, or extra feature, to be layered on top of Multi-Domain hosting. Is this a fair description? Will people shopping for reseller accounts understand it this way?John Masterson
Former Hosting Company Owner
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03-05-2004, 05:07 PM #9Web Hosting Master
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It depends whether you are targetting those with a need to host multiple websites or those that want to host multiple clients.
Our product is targetted at the later (although caters for the former), and as such 'addon tools' would not suit their requirements. The ability to manage multiple accounts easily is essential.Matthew Russell | Namecheap
Twitter: @mattdrussell
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03-05-2004, 07:05 PM #10Web Hosting Master
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Matt,
So all five Voxtreme reseller accounts I see on your website include client contact-info management and the invention of new plans, all limited by the reseller's aggregate disk and bandwidth? Is this is function of the "WebHost Manager" software?John Masterson
Former Hosting Company Owner
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03-05-2004, 07:21 PM #11Web Hosting Master
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No, they don't. We provide the hosting basis of for the reseller and they are expected to handle the other elements - billing, sales, etc.
WHM has limited contact management abilities but it's not a touch on decent databasing software.
Clients can basically divide up chunks of diskspace and bandwidth that we sell them into their own packages as they please, and sell these along to their end users. Typically we find this is a highly sought after product by web designers, etc.Matthew Russell | Namecheap
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03-05-2004, 07:35 PM #12Location = SoapBox
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These days, when considering this type of account, you should really look for a solution that will allow you to do both (as most will) - that is host multiple domains and reseller hosting - why not leave all your options open and provide yourself flexibility?
Most control panels will offer you these capabilities. I would recommend taking a look at all the various options and determining which one is a best fit for you.
Will you need the ability to create hosting plans? Will you need an automated invoiceing system, helpdesk, etc...?
Decide which features (or lack of features) works best for you and make a control panel decision based on this. You will then be able to focus in on the hosting companies that inherently provide you with the functionality and interface you require.
Hope this helps and best of luck in your search....www.cartika.com
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03-05-2004, 08:22 PM #13Junior Guru
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Originally posted by magnafix
(Maybe this thread would work better in Running a Web Hosting Business, not sure...)
It seems as if Reseller tools are an add-on, or extra feature, to be layered on top of Multi-Domain hosting. Is this a fair description? Will people shopping for reseller accounts understand it this way?
You should look for an all in one solution.
Billing, Trouble Ticket System, Windows and Linux Platforms with private label functionality, all in one solution, will not only save you cost but will also prove to be an effective CRM system. Remember hosting is not about managing machines that go whacky every now and then. It is about managing customers who are real people and want services rendered for the $$s they shell out.
An effectively integrated system will do just that for you.
Regards,Mediopia Technologies, Inc - Call Toll Free (24 x 7): 1-877-807-HOST
Windows and Linux Reseller and Shared Web Hosting Plans
SiteStudio, ASP, ASP.net, PHP, CGI, Coldfusion MX 6.1, Frontpage, MS SQL Server, MySQL, PgSQL ...
http://www.mediopia.biz/
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03-05-2004, 08:29 PM #14Web Hosting Master
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Originally posted by mediopia
Hello magnafix,
You should look for an all in one solution.
Billing, Trouble Ticket System, Windows and Linux Platforms with private label functionality, all in one solution, will not only save you cost but will also prove to be an effective CRM system. Remember hosting is not about managing machines that go whacky every now and then. It is about managing customers who are real people and want services rendered for the $$s they shell out.
An effectively integrated system will do just that for you.
Regards,
Allowing the client choice in ticket systems, billing systems, etc that fit the criteria of their business is a more sensible route to take.Matthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy
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03-05-2004, 08:42 PM #15Junior Guru
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Originally posted by voxtreme-matt
If you want to offer an affiliate program, then an all in one solution may be best.
Allowing the client choice in ticket systems, billing systems, etc that fit the criteria of their business is a more sensible route to take.
Although I agree with giving client a choice, but the ability of other ticket systems and billing systems to integrate with your other business processes is what brings the question mark to its effectiveness.
Regards,Mediopia Technologies, Inc - Call Toll Free (24 x 7): 1-877-807-HOST
Windows and Linux Reseller and Shared Web Hosting Plans
SiteStudio, ASP, ASP.net, PHP, CGI, Coldfusion MX 6.1, Frontpage, MS SQL Server, MySQL, PgSQL ...
http://www.mediopia.biz/