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Question on International Hosting and Privacy Policies
Ok...I have a potential client who is located in Canada.
We are located in the US.
They are worried that they cannot host with us because of differences between the Canadian and US privacy laws.
Has anyone had experience with cross-boarder hosting and privacy concerns?
We host hundreds of clients coming from accross the border. The same privacy laws apply to all our clients. I have personally never heard a client consider that as an issue.
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What they are telling me, is that the bank they are using as a payment processor requires that the site host be compliant with Canadian privacy laws, not just them.
I tend to believe there is some confusion on the clients part as they described the payment gateway as collecting info on the clients website, then forwarding it to the processor, which seems backwards to me.
Thank you for the response.
this isn't uncommon, that the hosted site to use a service has to comply with the regulations of where that service is.
so in order for your client to us the canadian cc processor, their site and their host (you) have to comply with canadian laws on data protection
so ... either you have to uprate your aup/tos to cover both sets (and probably include the uk laws in that too woudl be good) or they have to find another host
*mostly* this includes tightening up security, specifying what data you will collect, keep, and what you will use it for.