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  1. #26
    works for me, UK.
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  2. #27
    hmm - down, ish.. like, 70% packetloss
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  3. #28
    not up from Spain
      0 Not allowed!

  4. #29
    Join Date
    Oct 2000
    Location
    Midwest
    Posts
    159
    back down
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  5. #30
    Join Date
    Sep 2001
    Location
    The Netherlands
    Posts
    101
    Originally posted by Lorenz
    Honestly, if you didnīt learn from the last 7 hour outage and didnīt move to somewhere else...

    Gladly moved to servermatrix already!
    I was just moving my sites to the new server at ServerMatrix.

    I tried to connect to a page on the old server at Burst: "hmm, down, what did I do wrong?". After that I saw all servers at Burst are down...
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  6. #31
    During the outages, extensive testing, maintenance, and replacement of gear in our Scranton facility, in our Philadelphia facility, and in our fiber providers facilities was performed. Much of this maintenance is only possible during a total outage such as this. Possible problematic pieces of equipment and cabling were found in all facilities, including the apparent cause of the recent packet loss issues over the last 2 months (...our tests show 0% packet loss since restoring of service this evening). The basic summary is that our fiber provider had gear that needed to be swapped out due to errors, and we had one piece of network gear and 2 fiber cables that also showed errors. It is basically impossible to exactly pinpoint which piece caused the issue. Likely, any one of these by themself would have caused difficult to track and diagnose issues (such as low-level packet loss) but, when combined, seemed to trigger this weekends outages.
    If they replaced all of this faulty equipment, why is an outage happening again so soon?
      0 Not allowed!

  7. #32
    Join Date
    Nov 2003
    Location
    Quebec
    Posts
    20
    enough is enough

    bye bye burst, hello servermatrix
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  8. #33
    all there's that 70% packet loss I was so longing for.....came back via cognetco for a bit....now via verio and down. Someone must be trying to fix that boogered patch cable. Can't afford to throw anything away ya know.
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  9. #34
    Join Date
    Mar 2003
    Posts
    44
    Sh*t! my my my...why I put all of my servers into their network. Su*k
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  10. #35
    theyre back up from SE USA
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  11. #36
    Servers are extremely slow for me, but working...
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  12. #37
    Join Date
    Jan 2003
    Location
    Europe
    Posts
    234
    back up from europe
    Last edited by aleck; 03-04-2004 at 01:23 PM.
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  13. #38
    Join Date
    Mar 2003
    Posts
    44
    Back from Internap network but still down from California based network.
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  14. #39
    Join Date
    Apr 2000
    Location
    Nevada, US
    Posts
    5,550
    Verio is having issues in Philadelphia.
    We just confirmed it.

    http://forum.burst.net/forumdisplay.php?s=&forumid=8
      0 Not allowed!

  15. #40
    Join Date
    Nov 2002
    Location
    Hot, hot Michigan...
    Posts
    3,506
    Moved and merged so SMA can make the responses in one thread in the right forum.
      0 Not allowed!

  16. #41
    Getting 75% loss right now... gee I wonder what's going on?

    --- EDIT ---

    I am in FL, USA, btw... and I left burst too - just trying to get my data.
    Last edited by aggro; 03-04-2004 at 07:43 PM.
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  17. #42
    Am I the only one experiencing this right now?

    This is where I stand as of this post:
    Code:
    Ping statistics for xx.xx.xx.xx:
        Packets: Sent = 904, Received = 531, Lost = 373 (41% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 31ms, Maximum =  157ms, Average =  27ms
    My data is 'wget'ing at a whole 5kbps...
      0 Not allowed!

  18. #43
    Join Date
    May 2003
    Location
    Canada
    Posts
    671
    nope u r not the only one
      0 Not allowed!

  19. #44
    Join Date
    Mar 2003
    Location
    New York City
    Posts
    7,406
    Originally posted by aggro
    Am I the only one experiencing this right now?

    This is where I stand as of this post:
    Code:
    Ping statistics for xx.xx.xx.xx:
        Packets: Sent = 904, Received = 531, Lost = 373 (41% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 31ms, Maximum =  157ms, Average =  27ms
    My data is 'wget'ing at a whole 5kbps...
    It's just you, contact BurstNET, now it seems when anyone's server's down at burst, they automatically assume the DC is down

    Anyways, the downtime today only lasted bout 15min..
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  20. #45
    Apparently I'm not the only one, thanks for the reply.

    This is horrible I have like 30GB's of data I need to wget for one website.
      0 Not allowed!

  21. #46
    Join Date
    May 2003
    Location
    Canada
    Posts
    671
    Its not down but VERIO is starting to do packet loss again
      0 Not allowed!

  22. #47
    Join Date
    Jul 2003
    Location
    rowland hts, california
    Posts
    791
    Originally posted by Hoobastank68
    It's just you, contact BurstNET, now it seems when anyone's server's down at burst, they automatically assume the DC is down

    Anyways, the downtime today only lasted bout 15min..
    Maybe so, but as he said his wget was going slow, doesnt mean its down, just means that its packetlossing like crazy, as my ping.exe is showing 70% loss, lasting well over the 15 minutes from which it started
      0 Not allowed!

  23. #48
    Join Date
    May 2003
    Location
    Canada
    Posts
    671
    never mind Big outgoing flood
      0 Not allowed!

  24. #49
    It is apparently back to normal for the time being. wget is screaming again, like it should be. 8)
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  25. #50
    If anyone ever sees any packet loss, the best thing to do is insert a full traceroute for 2 things into a help desk ticket.
    1) From you to your server
    2) from your server to you

    Also, if you have availability to a *nix box, mtr (Matt's TraceRoute) is a great tool to get info for a ticket.

    My monitoring showed a minor blip of packet loss at around 6:30 PM, but it was limited to XO.
      0 Not allowed!

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