I am an experienced technical support, pre-sales, and account person.

Currently I am skilled at:

+ Ensim 3.1-3.5.x systems
+ Troubleshooting Ensim Systems
+ Performing upgrades on Ensim Systems
+ Urchin Installations/Upgrades
+ Troubleshooting SSH, DNS, Apache, MySQL, etc.
+ Installation of Firewalls (Bastille, APF)
+ Maintaining Servers, adding customizations, etc.

I am also familiar with:

+ Modernbill
+ Enom/GoDaddy/Stargate/NameCheap Domain Name Services
+ VBulletin, phpbb2, Yabb(se) message boards
+ Helpdesk Systems: Cerberus and PerlDesk
+ Live Chat Systems: Live Person, PHP Live
+ Email Clients, Web Browsers, etc.

I am a quick learner of many things. I have had experienced in the past. I like to troubleshoot and solve problems with servers, and upgrade them when necessary to keep them up-to-date with the latest software.

Resume available upon request.


You can contact me via e-mail at [email protected]