We have a topic on this elsewhere on the forum. lot of people (including me) are concerned with how to forecome domain theft.
I am seriously considering buying my domains with a registrar that requires paperworks from now on. If you must write and sign a letter to your registrar before the domain can be transfered away, then the hacker can hack all he want but he won't be able to get your domain.
Sure, paperworks can make the process go slower. But I'm happy to deal with that if I don't need to worry about domain theft anymore !
And personally, I think every registrar should leave the option to his customers that transfers can only be done through paperworks.
Now, it's a whole search for me to find a registrar that requires paperworks and can guarantee it will stay like that. If every registrar would at least leave the option, it would be so much easier...
When your domain is already stolen, you must complain to I think the police. Domain theft is considered as normal theft as far as I know, so you have to make an official complain.
Then the court will do research and they'll normally be able to get your domain back without too much troubles. How the procedure works exactly is something I don't know, but I've heard that the chances of getting a domain back to his rightful owner are quite big.
Can anyone explain the procedure ?
Go find up proof of ownership (credit card statements/invoices for purchase/renewal of the domain). www.whois.sc's Who-Was feature may help prove your ownership.
Also dialog.com has some feature to look it up if whois.sc doesn't have the record.
But email your registrar first and notify both your registrar and the new registrar know the domain is stolen. They will help you from that point onward I think.