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  1. #1

    Cannot send email

    One of the servers that I am in charge recently started having problems with email. You are able to receive email but cannot send email. Does anyone know how I could fix this? I need to get it fixed as soon as possible but I have tried everything I can think of. Here is a list of things I have tried to do.

    1)Run the ./fixeverything script
    2)Fixing/Repairing mail databases
    3)Contacting the datacenter. They told me that they do not support WHM problems.

    The specs of the server are as follows jsut in case they will help any:

    Operating System Redhat 9.0
    Kernel version 2.4.24
    Apache version 1.3.29 (Unix)
    PERL version 5.8.1
    PHP version 4.3.4
    MySQL version 4.0.15-standard
    cPanel Build 9.0.0-RELEASE 44
    WHM Build 9.0.0

    Thanks a lot in advance for you help.
    Last edited by byteme; 03-02-2004 at 06:44 PM.

  2. #2
    Join Date
    Jun 2003
    Location
    Proud She-Geek
    Posts
    1,722
    Do you receive errors when sending the email? Does it just never arrive at its intended destination, or is being bounced?
    <?php echo "Signature here"; ?>

  3. #3
    I don't get an error at all and it never arrives at its intended location. Some of the customers have sent email 6 days ago that still hasn't arrived. Whenever I send an email it usually only takes a one day at the most. When I click the manage mail queue link on whm it shows all the email that I have been trying to send but none of it being delivered.

  4. #4
    Does anyone know how to fix this?

  5. #5
    In WHM, when you view the mail queue, click on "Send now" and paste the full server messages here. That would help us see what's the issue.
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  6. #6
    Yeah also do WHT updates!

  7. #7
    WHT updates? In a hurry to post an URL ?
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