Your PM is not yet working, and your not onling on MSN. Can you please confirm that all these accounts are on monthly billing and the current % churn rate. Also, what number of the clients are from GB?
what is the payment method for the clients - c/card (via which processor) paypal, cehck etc ?
>>> All clients are paying by cc (Paysystems)
But the paysystems account is not a part of this sale.
You will have to move all of them to your own billing system.
are they on a reseller plan with someone or a dedicated box or ?
>>> They are on my P4 2.4 Ghz dedicated box located at NAC.
what if anything has been the churn rate over the last 12months (i.e. how many clients have left during that time)
>>> We did not have much customers cancelling the service.
Our uptime and service was excellent in past 10 month.
Client are all happy with the service so far.
do you plans include a domain name, is it charged extra, which registrar and how many domains ?
>>> 2 domains I belive, both registered via OnlineNic. I charge my clients $12/year and domain costs me $7.99
both domains recently registered so they should have more than 10 month until they expire again.
Once the expire date reached, you can transfer them to your own or I can renew them for $6.99
If you have any other questions, please don't hesitate to contact me.