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ServerMatrix a resellers of "thePlanet"?

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  #1  
Old 03-01-2004, 06:18 PM
3en 3en is offline
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ServerMatrix a resellers of "thePlanet"?


Some one said to me that they are a reseller of thePlanet! Is this true?

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  #2  
Old 03-01-2004, 06:20 PM
EKR EKR is offline
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The Planet is the parent company of ServerMatrix.

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  #3  
Old 03-01-2004, 06:20 PM
BobFarmer BobFarmer is offline
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ServerMatrix is owned by the same company that owns ThePlanet, and is more of a brand name than anything else designed to target the budget market.

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  #4  
Old 03-01-2004, 06:21 PM
Fair Dinkum Fair Dinkum is offline
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They are a "diviion" of theplanet. Same company, different product/pricing. From their site:

ServerMatrix is the newest division of The Planet. ServerMatrix is focused on servicing the entry level dedicated and co-location marketplace. ServerMatrix customers receive the same award winning support, same datacenter facilities, and the same Tier 1 network The Planet enterprise customers utilize. This division was created to fulfill a void in the marketplace and to deliver the enterprise level quality to the entry level dedicated and co-location marketplace. Most other hosting companies simply can't deliver this level of quality. ServerMatrix's mission is simple. We provide the perfect hosting solutions at the perfect price. Price, Service and Support are #1 in our book, which means the customer comes first with us. You will see that reflected in every service we deliver.

Glenn

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  #5  
Old 03-01-2004, 06:21 PM
3en 3en is offline
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Some one goes, that they are not even owned by theplanet.

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  #6  
Old 03-01-2004, 06:25 PM
Fair Dinkum Fair Dinkum is offline
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That person would be mistaken.
Glenn

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  #7  
Old 03-01-2004, 06:25 PM
TLott TLott is offline
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They are.

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  #8  
Old 03-01-2004, 06:27 PM
WirralNet Matt WirralNet Matt is offline
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As Server Matrix themselves like to put it, they are a satellite of the planet

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  #9  
Old 03-01-2004, 08:17 PM
TeKiZeRo TeKiZeRo is offline
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Quote:
Originally posted by Sash!
As Server Matrix themselves like to put it, they are a satellite of the planet
I couldn't of put it better myself

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  #10  
Old 03-02-2004, 05:20 AM
FrzzMan FrzzMan is offline
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Quote:
award winning support
I don't think so, I got no support ticket replied, btw, phone support is very good... have to call them Internationally... hmmm...

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  #11  
Old 03-02-2004, 05:32 AM
KNL-BSW KNL-BSW is offline
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Strange. Every ticket I put in is responded to within an hour at the most.

On average I have a response within 5-10 minutes.

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