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  1. #1
    Join Date
    Dec 2003
    Location
    London | UK
    Posts
    234

    ServerMatrix a resellers of "thePlanet"?

    Some one said to me that they are a reseller of thePlanet! Is this true?

  2. #2
    Join Date
    Mar 2001
    Location
    Seattle, WA
    Posts
    397
    The Planet is the parent company of ServerMatrix.

  3. #3
    Join Date
    Aug 2002
    Location
    Washington, D.C.
    Posts
    502
    ServerMatrix is owned by the same company that owns ThePlanet, and is more of a brand name than anything else designed to target the budget market.
    ServInt
    Providing Managed VPS for over 11 years
    Managed Dedicated Servers for almost 19 years!
    http://www.servint.net

  4. #4
    They are a "diviion" of theplanet. Same company, different product/pricing. From their site:

    ServerMatrix is the newest division of The Planet. ServerMatrix is focused on servicing the entry level dedicated and co-location marketplace. ServerMatrix customers receive the same award winning support, same datacenter facilities, and the same Tier 1 network The Planet enterprise customers utilize. This division was created to fulfill a void in the marketplace and to deliver the enterprise level quality to the entry level dedicated and co-location marketplace. Most other hosting companies simply can't deliver this level of quality. ServerMatrix's mission is simple. We provide the perfect hosting solutions at the perfect price. Price, Service and Support are #1 in our book, which means the customer comes first with us. You will see that reflected in every service we deliver.

    Glenn
    Don't you walk thru my words
    You got to show some respect
    Don't you walk thru my words
    'Cause you ain't heard me out yet

  5. #5
    Join Date
    Dec 2003
    Location
    London | UK
    Posts
    234
    Some one goes, that they are not even owned by theplanet.

  6. #6
    That person would be mistaken.
    Glenn
    Don't you walk thru my words
    You got to show some respect
    Don't you walk thru my words
    'Cause you ain't heard me out yet

  7. #7
    Join Date
    Aug 2003
    Location
    Florida
    Posts
    181
    They are.
    Tyler
    www.AdminZoom.com
    "Server Administration Done Right"

    Server setup, hardening, migrations and more

  8. #8
    Join Date
    Jul 2003
    Location
    Liverpool, England, UK.
    Posts
    2,561
    As Server Matrix themselves like to put it, they are a satellite of the planet
    Xcellweb.net - Quality Web Solutions That Work!
    █ Web Hosting | Web Servers | Shoutcast | Domain Names

    Providing High Quality Web Solutions Since July 2002!
    5sterling.com & 9dollars.us - No-frills budget web hosting, VPS, shoutcast and domain names!

  9. #9
    Join Date
    Jul 2002
    Location
    San Diego
    Posts
    365
    Originally posted by Sash!
    As Server Matrix themselves like to put it, they are a satellite of the planet
    I couldn't of put it better myself

  10. #10
    Join Date
    Dec 2001
    Location
    Hanoi - Vietnam
    Posts
    306
    award winning support
    I don't think so, I got no support ticket replied, btw, phone support is very good... have to call them Internationally... hmmm...

  11. #11
    Join Date
    Jan 2004
    Location
    Boise, ID
    Posts
    2,449
    Strange. Every ticket I put in is responded to within an hour at the most.

    On average I have a response within 5-10 minutes.

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