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Thread: Support Scripts

  1. #1
    Join Date
    Sep 2000
    Location
    New York/USA
    Posts
    1,690
    I'm trying to create a tech support page. Anyone know of any *free* scripts to use to help me with this process? I took a look at wonderdesk but the price scared me away

  2. #2
    Join Date
    Sep 2000
    Location
    New Jersey
    Posts
    388

    Post

    Take a look here: http://cgi.resourceindex.com/Program...tomer_Support/

    Some are free and some are not. My company uses simple-support (from solutionscripts.com), but it costs more than the wonder desk and will probably scare you away even more

  3. #3
    Join Date
    Apr 2000
    Location
    80,000 feet under the sur
    Posts
    2,736
    Also check http://www.hotscripts.com - some good free ones in there.

  4. #4
    Join Date
    Sep 2000
    Location
    New York/USA
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    tcoy,

    i looked there before, websupport looked pretty neat but their link was broken.. i couldnt even find anything on the net either

  5. #5
    Join Date
    Aug 2000
    Posts
    1,167
    I noticed the WebSupport site (http:/why.sigh.org) has been down a while. However, I have the original distribution file from the time I downloaded it. If you wanted to try out the script, I suppose it wouldn't be crime if I handed you a copy. Let me know.

  6. #6
    Join Date
    Aug 2000
    Posts
    1,167
    Sorry, I have to withdraw my offer. The WebSupport readme states that the author forbids re-distributing the script.

  7. #7
    Join Date
    Sep 2000
    Location
    New York/USA
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    doh! i was really looking for the script too. i searched all over with no luck

  8. #8
    Join Date
    Aug 2000
    Posts
    1,167
    Don't despair. I emailed the author of the script for permission. Hope she responds. Stay tuned to this thread.

  9. #9
    Join Date
    Aug 2000
    Posts
    1,167
    The WebSupport site is back up. You can download the script at http://www.sigh.org/websupport.html

  10. #10
    Join Date
    May 2001
    Posts
    682
    the PHP version of websupport is a lot better in my opinion:

    http://www.irc-html.com/vault.php/WebSupport

  11. #11
    Join Date
    Sep 2000
    Location
    New York/USA
    Posts
    1,690
    damn, talk about pulling this from the graves

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