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Thread: ServINT down?

  1. #1
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,082

    ServINT down?

    I'm unable to reach my server with them, or their website. Anyone else experiencing any sort of troubles?

    C:\DOCUME~1\TERRY>tracert sonataweb.net

    Tracing route to sonataweb.net [216.22.26.227]
    over a maximum of 30 hops:

    1 20 ms 19 ms 22 ms h-66-167-58-1.SFLDMIDN.dynamic.covad.net [66.167
    .58.1]
    2 20 ms 20 ms 23 ms 192.168.7.97
    3 ge-5-1-133.hsa1.Detroit1.Level3.net [63.211.20.185] reports: Destination h
    ost unreachable.

    Trace complete.

  2. #2
    Yes:

    C:\Documents and Settings\Owner>tracert servint.net
    Unable to resolve target system name servint.net.

  3. #3
    Join Date
    Sep 2001
    Location
    Texas
    Posts
    878
    My servers with them are down.

  4. #4
    I phoned them, they are having problems with a router and expect about another 15 - 20 minutes of downtime.

  5. #5
    <edit>
    Someone else already called..
    Last edited by Mark_TVI; 02-23-2004 at 12:42 AM.

  6. #6
    Join Date
    Oct 2002
    Posts
    174
    I also get the same problem here

  7. #7
    Back up now....

  8. #8
    Join Date
    Oct 2002
    Posts
    174
    up now ... :-)

  9. #9
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,082
    hmm... I'm still dead.

  10. #10
    Join Date
    Nov 2004
    Location
    FreeBSD 6.2
    Posts
    472

    Still Down.....

    Still down from where I am tho i can actually access my servers via a server i have in Europe.

  11. #11
    The 216.22.1 IP block is still down.

  12. #12
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,082
    Yeah, I can't reach my site. However, I'm able to reach servint.com, and watcher's site. But alerta is showing my website as loading in frankfurt, germany, but dead in detroit.


    Originally posted by Curious Too
    The 216.22.1 IP block is still down.
    That'd explain why I'm still down.

  13. #13
    Odd that Alertra never picked this up...=/

  14. #14
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,082
    ... and we're back up. Nice work servint.

  15. #15
    Originally posted by Watcher_TVI
    Odd that Alertra never picked this up...=/
    Not all routes were affected. I have a monitoring server at Superb and it never reported any servers down because the route between Superb and Servint was never broken. After the 209.50 IP addresses came back I could see that certain ISPs were still able to access the websites even though my ISP (Covad) could not.

    I also noticed that the route changed, it's now going through Alter.net instead of Global Crossing.

  16. #16
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,082
    Originally posted by Curious Too
    Not all routes were affected. I have a monitoring server at Superb and it never reported any servers down because the route between Superb and Servint was never broken. After the 209.50 IP addresses came back I could see that certain ISPs were still able to access the websites even though my ISP (Covad) could not.

    I also noticed that the route changed, it's now going through Alter.net instead of Global Crossing.
    Me too. I had always gone through NAC (With Covad in NE Ohio), now I'm going through Alter also.

  17. #17
    I have monitoring on a local machine here that caught the outage and sent out the alarm. If it wasn't for that I probably wouldn't have caught it.

    I was going through both GBLX and NAC and now I am also going through alter.net. Very quick work from ServInt.

  18. #18
    Join Date
    Aug 2002
    Posts
    92
    nevertheless, server was half down for almost a hour...

  19. #19
    Join Date
    Nov 2004
    Location
    FreeBSD 6.2
    Posts
    472
    good work servint?

    downtime was almost an hour. I expect this at ServePath but not Servint...

  20. #20
    Originally posted by zettai.net
    good work servint?

    downtime was almost an hour. I expect this at ServePath but not Servint...
    Well I wasn't done for almost an hour, more like 20 minutes. I would also suggest that perhaps you just don't realize how major this hardware failure was. I have seen similar issues take datacenters offline for hours, just read through this Outage forum and see for yourself.

    Hardware failures happen, it is how quickly they are overcome that makes the difference....

  21. #21
    Join Date
    Nov 2004
    Location
    FreeBSD 6.2
    Posts
    472
    My 4 servers were down for 55 minutes, no doubts about it. I wa watching and tracerouting the whole time. Mine are all in the 216.22 or 216.0 blocks.

    Did they respond quickly? I'm sure. Is servint a good company, no doubt - I like them a lot.

    However an hour downtime is a lot. Servint charges a premium (tho small) and one expects a little more for that.

  22. #22
    Join Date
    Nov 2004
    Location
    FreeBSD 6.2
    Posts
    472
    appears to be down again with same issue.... Anyone else?

  23. #23
    Originally posted by zettai.net
    appears to be down again with same issue.... Anyone else?
    Yes, sites with IP addresses in the 216.22.1 IP block are not resolving.

  24. #24
    Join Date
    Nov 2004
    Location
    FreeBSD 6.2
    Posts
    472
    and its back tho some weirdness where alter.net meets gnaps it seems.

  25. #25
    Join Date
    Aug 2002
    Posts
    1,632
    there are again connection problem today?

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