02-22-2004, 06:04 PM
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Aspiring Evangelist
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Join Date: Jun 2003
Location: Toronto, Ontario, Canada
Posts: 441
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ezzi.net packet loss, heavy latency, servers down
Anyone experiencing trouble with your EZZI boxes? All 3 of mine had some beautiful (heavy) latency, went down for a few minutes, then came back up. One server is not responding. This same problem happened last night.
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Yes we are working on some packetloss problems.. give us about 10 minutes and everythig will be back to normal
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That's the answer I got from someone in the Live Help.
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02-22-2004, 06:34 PM
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Aspiring Evangelist
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Join Date: Aug 2001
Location: New York, NY
Posts: 376
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You saw some issues, contacted us, we knew about the problem, gave you a time frame, we got the problem solved within the time frame, and now things are back to normal.
Wow that is some great support... GO EZZI!!!!
Figured I would take this chance to toot our own horn.
Sorry mods if this is not allowed...
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02-22-2004, 06:58 PM
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Aspiring Evangelist
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Join Date: Apr 2003
Location: North Carolina USA
Posts: 414
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We noticed the same problems, contacted Ezzi and they were already in the process of solving it.
Things were back to normal exactly as informed and I am very satisfied!
Great job guys!
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02-22-2004, 07:15 PM
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Aspiring Evangelist
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Join Date: Jun 2003
Location: Toronto, Ontario, Canada
Posts: 441
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Yup, problems were fixed in ~10 like you guys said.  Sorry, I made this thread befoer I contacted you guys.
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02-26-2004, 08:19 PM
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Aspiring Evangelist
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Join Date: Jun 2003
Location: Toronto, Ontario, Canada
Posts: 441
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All my servers are down. Anyone else?
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02-26-2004, 08:22 PM
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Junior Guru Wannabe
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Join Date: Nov 2003
Posts: 57
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i have 20 machines down 
been down for ~2hrs today.
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02-26-2004, 08:23 PM
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Aspiring Evangelist
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Join Date: Jun 2003
Location: Toronto, Ontario, Canada
Posts: 441
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Ouch, that's gotta hurt. I just have 3.
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02-26-2004, 08:25 PM
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Aspiring Evangelist
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Join Date: Jun 2003
Location: Toronto, Ontario, Canada
Posts: 441
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Looks like they're back up.
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02-26-2004, 08:26 PM
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Aspiring Evangelist
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Join Date: Oct 2002
Posts: 437
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Quote:
Originally posted by ispclub.com
You saw some issues, contacted us, we knew about the problem, gave you a time frame, we got the problem solved within the time frame, and now things are back to normal.
Wow that is some great support... GO EZZI!!!!
Figured I would take this chance to toot our own horn.
Sorry mods if this is not allowed...
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Then why is my server still down and nobody is responding to live help or the phone!
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02-26-2004, 08:54 PM
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Aspiring Evangelist
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Join Date: Jun 2003
Location: Toronto, Ontario, Canada
Posts: 441
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02-26-2004, 09:24 PM
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Web Hosting Evangelist
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Join Date: Sep 2000
Posts: 514
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They have been up and down for the past 2 days over and over. Not for all routes but through certain peers.
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02-26-2004, 11:12 PM
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Aspiring Evangelist
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Join Date: Oct 2002
Posts: 437
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where is the great support now? its been going up and down all night!
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02-26-2004, 11:23 PM
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Web Hosting Evangelist
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Join Date: Sep 2000
Posts: 514
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Well I love their support,, they are always quick to reply. But the network has been something to desire lately.
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02-27-2004, 12:03 AM
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Aspiring Evangelist
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Join Date: Oct 2002
Posts: 437
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Quote:
Originally posted by JeremyL
Well I love their support,, they are always quick to reply. But the network has been something to desire lately.
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i guess you get luckier then me
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02-27-2004, 01:30 AM
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Junior Guru Wannabe
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Join Date: Nov 2003
Posts: 57
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Support is great too.
I spoke to Dan personally and i know they are under alot of stress.
Give them time, once the network is back up to full capacity, im sure everyone will be happy with the changes 
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