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  #1  
Old 02-22-2004, 06:04 PM
Rahil Rahil is offline
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Location: Toronto, Ontario, Canada
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ezzi.net packet loss, heavy latency, servers down


Anyone experiencing trouble with your EZZI boxes? All 3 of mine had some beautiful (heavy) latency, went down for a few minutes, then came back up. One server is not responding. This same problem happened last night.

Quote:
Yes we are working on some packetloss problems.. give us about 10 minutes and everythig will be back to normal
That's the answer I got from someone in the Live Help.



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  #2  
Old 02-22-2004, 06:34 PM
ispclub.com ispclub.com is offline
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You saw some issues, contacted us, we knew about the problem, gave you a time frame, we got the problem solved within the time frame, and now things are back to normal.

Wow that is some great support... GO EZZI!!!!

Figured I would take this chance to toot our own horn.

Sorry mods if this is not allowed...

  #3  
Old 02-22-2004, 06:58 PM
Two-A-T Two-A-T is offline
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We noticed the same problems, contacted Ezzi and they were already in the process of solving it.

Things were back to normal exactly as informed and I am very satisfied!

Great job guys!

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  #4  
Old 02-22-2004, 07:15 PM
Rahil Rahil is offline
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Yup, problems were fixed in ~10 like you guys said. Sorry, I made this thread befoer I contacted you guys.

  #5  
Old 02-26-2004, 08:19 PM
Rahil Rahil is offline
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All my servers are down. Anyone else?

  #6  
Old 02-26-2004, 08:22 PM
oktagone oktagone is offline
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i have 20 machines down

been down for ~2hrs today.

  #7  
Old 02-26-2004, 08:23 PM
Rahil Rahil is offline
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Ouch, that's gotta hurt. I just have 3.

  #8  
Old 02-26-2004, 08:25 PM
Rahil Rahil is offline
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Looks like they're back up.

  #9  
Old 02-26-2004, 08:26 PM
propcgamer propcgamer is offline
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Quote:
Originally posted by ispclub.com
You saw some issues, contacted us, we knew about the problem, gave you a time frame, we got the problem solved within the time frame, and now things are back to normal.

Wow that is some great support... GO EZZI!!!!

Figured I would take this chance to toot our own horn.

Sorry mods if this is not allowed...
Then why is my server still down and nobody is responding to live help or the phone!

  #10  
Old 02-26-2004, 08:54 PM
Rahil Rahil is offline
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Up, down, up, down

  #11  
Old 02-26-2004, 09:24 PM
JeremyL JeremyL is offline
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They have been up and down for the past 2 days over and over. Not for all routes but through certain peers.

  #12  
Old 02-26-2004, 11:12 PM
propcgamer propcgamer is offline
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where is the great support now? its been going up and down all night!

  #13  
Old 02-26-2004, 11:23 PM
JeremyL JeremyL is offline
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Well I love their support,, they are always quick to reply. But the network has been something to desire lately.

  #14  
Old 02-27-2004, 12:03 AM
propcgamer propcgamer is offline
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Quote:
Originally posted by JeremyL
Well I love their support,, they are always quick to reply. But the network has been something to desire lately.
i guess you get luckier then me

  #15  
Old 02-27-2004, 01:30 AM
oktagone oktagone is offline
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Support is great too.

I spoke to Dan personally and i know they are under alot of stress.

Give them time, once the network is back up to full capacity, im sure everyone will be happy with the changes

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