Web Hosting Talk : Web Hosting Main Forums : Reseller Hosting : paypal lets odeonweb trading again?

[RANKKA]

I have noticed that paypal are allowing odeonweb to accept payments again. I contacted paypal this morning in regards to the dispute I put in the odeonweb transaction which they closed on 18/1 with response - seller does not have sufficient funds to refund you. The phone conversation was interesting. I told the paypal rep of the situation - paid for services, not receiving services paid for. Their response was they cannot refund as he does not have sufficient funds. I then asked why his paypal account was reinstated to accept orders as he has defrauded many, she did not reply sufficiently with answers like "YES" and thats it. I was on the phone with this person for 15-20 minutes who was very unhelpful in resolving the situation. Paypal seem to be a shifty company, I think I will stop using their services as they seem to allow fraudulant activity.

[MVAnthony]

paypal aren't very helpful - I rang up about opening a new account to have two accounts running, i emailed them beforehand with the situation and they replied with something like :

"we are very concerned about helping you out with this matter...blah blah, please call us"

I called them and they said to me that i wasn't allowed to run two accounts, regardless of having them go into two seperate bank accounts and assign two different cc's to them......

IMO paypal support is a waste of time.

[t c]

RANKKA, at least you tried and that's all you can really do. You can choose either to continue to contact them and push the issues or just let it go.

visio, PayPal only allows 2 accounts if 1 is a personal and 1 is business if I am not mistaken. With that in mind, of course even their phone support wouldn't be able to help you.

[MVAnthony]

That's what got me thinking, I only have the single account - Also they told me to give support a call, so that's another way of confusion for me

[speedy007h]

Paypal has a very narrow definition of 'fraud' and is worthless when it comes to providing any kind of security and/or recourse for their users. Never use paypal to pay for 'services'.

[IH-Rameen]

Not allowed to have two accounts?
LOL - On the PayPal website, it says if u want to make a test account, you should just sign up for another account and verify ur info etc on that too.

[Odeonweb]

For refund come to us dont go to paypal. Send an e-mail to sales@odeonweb.com that shows you asked for money back in 14 days from you got your account so we can send your money. If it's after 14 days please let us know so we can help you about that.

[bv13]

i thought stefan was banned from here?

stefan, where have you been since Xmas?

my account went down the pan like everyone elses.

what's the story?

[Odeonweb]

Everybody got their accounts back a while ago. We sent e-mails to everybody, check your paypal e-mail. If you still dont have anything please PM me..

[NationHosts]

Do you just create new usernames to try to get attention to your hosting company? Seems like it. Even sounds like your using new names to post negative stuff again just for the attention. Stop acting like your the next big thing here.

[bv13]

Originally posted by Odeonweb
Everybody got their accounts back a while ago. We sent e-mails to everybody, check your paypal e-mail. If you still dont have anything please PM me..

i never received any email, you never replied to my support requests/enquiries. what the heck has been going on. a couple of my domain names, which still point (theoretically) to odeonweb are not working, so my account has obviously not been reinstated.

[Odeonweb]

send me a pm please

[bv13]

sent. the cpanel accounts have not been reinstated by the looks of it.

[drbista]

Originally posted by Odeonweb
Everybody got their accounts back a while ago. We sent e-mails to everybody, check your paypal e-mail. If you still dont have anything please PM me..

It is a sheer nonsense in Stefan's part. He contacted me yesterday and changed his MSN ID and he kept on misdirecting me about the bandwidth problem and server crashes (he does not know that I also have other two hosts in touch whose server never crashes or hacked even with ssh). However, he told me that my account would be activated and lo, 24 hours passed, I didn't get any reply So I checked IM after 24 hours and he was there and the following made me very very

09:16:31) drbista: Hey, 24 hours passed and where are my account details? Your own behavior creates a doubt on your integrity and malintentions.
(09:16:50) drbista: You are just like an acrobat who balances your words with opposite deeds, I am sorry.
(09:16:52) Odeon Web has closed the conversation window.

The last line is his "Award-winning 24/7 support"

So, don't believe this guy. He is collecting money from people and deceiving just to be a millionnaire. He never keeps his promises.

[Odeonweb]

Well i said i'll give your account and you told me if i dont give you and SSH access with your plan ( which you didnt even pay for it) then dont give it at all so i didnt give you anything. Make up your mind, first you told me your internet access is so slow so i told you i can help you and you start getting an attidue and telling me you need the SSH or nothing and i said i can help you with wget and then you start telling me you need wget everyday 2-3 times. You are trying to get a free SSH account from us and saying if we cannot give it to you then dont even open the account then we dont open it and now you are telling everybody we didnt open your account? Well you are the one who told me you trust me and you are happy with us and when it comes down to SSH access we are bad. Like i said i cannot provide you a SSH access with your account if you want it tell me i'll open it. You dont need to bring it down to the forum.